Publications
THE WALL STREET JOURNAL
The 3 questions everyone’s asking about hybrid
Like so many people, I’ve started my return to the world of in-person work. In the past two months I’ve delivered four in-person keynotes, enjoyed my first multi-person boardroom meeting, and attended a large client event. The audiences I’ve addressed could not be...
Are you ready for Peak Colleague?
“I miss seeing my colleagues and being able to bounce ideas off them.” “I get to work with much more skilled people, now that our teams don’t have to be made up of people who are all in the same place.” “I get so frustrated waiting for my co-workers to reply to my...
What we’re getting wrong with hybrid
Organizations are getting a lot right in the transition to hybrid work: Recognizing that most professionals want to keep working remotely at least part of the time. Taking a team-based approach to hybrid, because the right structure depends on the kind of work you do....
The dimensions of hybrid equity
Those of us who enjoy the professional and personal benefits of remote work are a large and lucky minority—but yes, a minority. Most estimates show that about 60% of North American jobs just have to be done in person. Not incidentally, these are jobs that are more...
Latest newsletter
To get the most from collaboration tools, customize
My latest for The Wall Street Journal outlines seven key considerations in picking software to help your hybrid team work more effectively.
Remote work is a learned skill
Nobody is born knowing how to work...
Remote work: A conversation
What does it take to succeed in the hybrid workplace? I'm delighted to join my friends at the Lavin Agency for an Author's Corner conversation with Charles Yao, Lavin's Director of Intellectual Talent. Our conversation will take place online at 9 am Pacific (noon...
How Working From Home Has Changed Employees
Today in The Wall Street Journal, I offer an expert-driven roadmap to managing employees who've been changed by the experience of remote work. As I write in today's story, They have spent over a year adjusting to a radically different rhythm—both in terms of work and...
Today in The New York Times: How to Navigate the Postpandemic Office
How much time should employees spend at the office, and how much time can they continue to work remotely? How do we schedule office time for our teams so that we get the most from our space—and our employees? What do we do if some employees want to stick with remote...
The Harvard Business Review
The 3 questions everyone’s asking about hybrid
Like so many people, I’ve started my return to the world of in-person work. In the past two months I’ve delivered four in-person keynotes, enjoyed my first multi-person boardroom meeting, and attended a large client event. The audiences I’ve addressed could not be...
Are you ready for Peak Colleague?
“I miss seeing my colleagues and being able to bounce ideas off them.” “I get to work with much more skilled people, now that our teams don’t have to be made up of people who are all in the same place.” “I get so frustrated waiting for my co-workers to reply to my...
What we’re getting wrong with hybrid
Organizations are getting a lot right in the transition to hybrid work: Recognizing that most professionals want to keep working remotely at least part of the time. Taking a team-based approach to hybrid, because the right structure depends on the kind of work you do....
The dimensions of hybrid equity
Those of us who enjoy the professional and personal benefits of remote work are a large and lucky minority—but yes, a minority. Most estimates show that about 60% of North American jobs just have to be done in person. Not incidentally, these are jobs that are more...
Latest newsletter
To get the most from collaboration tools, customize
My latest for The Wall Street Journal outlines seven key considerations in picking software to help your hybrid team work more effectively.
Remote work is a learned skill
Nobody is born knowing how to work...
Remote work: A conversation
What does it take to succeed in the hybrid workplace? I'm delighted to join my friends at the Lavin Agency for an Author's Corner conversation with Charles Yao, Lavin's Director of Intellectual Talent. Our conversation will take place online at 9 am Pacific (noon...
How Working From Home Has Changed Employees
Today in The Wall Street Journal, I offer an expert-driven roadmap to managing employees who've been changed by the experience of remote work. As I write in today's story, They have spent over a year adjusting to a radically different rhythm—both in terms of work and...
Today in The New York Times: How to Navigate the Postpandemic Office
How much time should employees spend at the office, and how much time can they continue to work remotely? How do we schedule office time for our teams so that we get the most from our space—and our employees? What do we do if some employees want to stick with remote...
OneZero
The Hybrid Worker’s Guide to Information Overload
The overwhelm that so many people feel when working from home—or when returning to the office, conferences or other group settings after a few years of relative isolation—is intimately related to the cognitive, psychological and sensory challenges of living in a state...
Culture in the hybrid workplace
What does hybrid work do to our organizational culture? How do we help nourish a sense of culture within a distributed team? Why do I feel so disconnected from my colleagues, or so isolated in my time at home? These are questions I hear when speaking with...
Tune up your burnout busters
Combine meeting and walking. If you don’t need to be on camera, or need to take only minimal notes, go for a walk during the call. I’ve found that these meetings often allow me to be more creative—and make a stronger personal connection—than what happens on a...
R.I.P. social media. Long live hybrid work?
Elon Musk’s acquisition of Twitter has sent me into mourning — not just for that once-beloved social network, but for social media in general. And with that grief has come something like recognition: recognition that my optimistic view of hybrid work parallels the...
What Mastodon means to your work
Just four weeks ago, I posted that I was officially, permanently worn out with social media. But it only took three weeks to change my mind. And four weeks for me to see that a better version of social media could create better workplaces, too. Hope looks like...
How to learn from hybrid mistakes
Don’t be surprised if you make some mistakes during the transition to hybrid work. I’m not just talking about mistakes in how you transition to a hybrid work arrangement: I’m talking about garden-variety operational, service and professional errors that happen as a...
Why it pays to blur work and home
The less we see each other in the literal sense—the less time we spend co-working in the same physical location—the more our culture and bonds depend on seeing each other in the metaphorical sense, as full humans. And we can’t do that if we continue to patrol the...
How Hybrid Work Solves the Resilience Gap
Nothing is more essential to personal or professional success than resilience: the ability to rethink, reorganize and recover when your plans go awry. Resilience is what allows us to find another path forward when we hit a roadblock; to let go of what we expected and...
JSTOR DAILY
The Hybrid Worker’s Guide to Information Overload
The overwhelm that so many people feel when working from home—or when returning to the office, conferences or other group settings after a few years of relative isolation—is intimately related to the cognitive, psychological and sensory challenges of living in a state...
Culture in the hybrid workplace
What does hybrid work do to our organizational culture? How do we help nourish a sense of culture within a distributed team? Why do I feel so disconnected from my colleagues, or so isolated in my time at home? These are questions I hear when speaking with...
Tune up your burnout busters
Combine meeting and walking. If you don’t need to be on camera, or need to take only minimal notes, go for a walk during the call. I’ve found that these meetings often allow me to be more creative—and make a stronger personal connection—than what happens on a...
R.I.P. social media. Long live hybrid work?
Elon Musk’s acquisition of Twitter has sent me into mourning — not just for that once-beloved social network, but for social media in general. And with that grief has come something like recognition: recognition that my optimistic view of hybrid work parallels the...
What Mastodon means to your work
Just four weeks ago, I posted that I was officially, permanently worn out with social media. But it only took three weeks to change my mind. And four weeks for me to see that a better version of social media could create better workplaces, too. Hope looks like...
How to learn from hybrid mistakes
Don’t be surprised if you make some mistakes during the transition to hybrid work. I’m not just talking about mistakes in how you transition to a hybrid work arrangement: I’m talking about garden-variety operational, service and professional errors that happen as a...
Why it pays to blur work and home
The less we see each other in the literal sense—the less time we spend co-working in the same physical location—the more our culture and bonds depend on seeing each other in the metaphorical sense, as full humans. And we can’t do that if we continue to patrol the...
How Hybrid Work Solves the Resilience Gap
Nothing is more essential to personal or professional success than resilience: the ability to rethink, reorganize and recover when your plans go awry. Resilience is what allows us to find another path forward when we hit a roadblock; to let go of what we expected and...
THE VERGE
6 Ways to Recharge
Watching The Lazarus Project is one the ways I recharge at the end of a workday We can only sustain our attention for so long before we need a cognitive break. That's one of the key points in Attention Span, by Gloria Mark. Her book takes decades of...
Get ready for upload
Hybrid work warmed us up for the world of generative AI in many ways: When you’re already used to interacting with your colleagues via chat rather than in person, it’s easier to get used to riffing with a chat-based AI. When you’re constantly overloaded by...
Pssst! Someone put a chip in your head.
I love implanting computer chips in my friends’ brains. At least, I did until recently, when Elon Musk announced he’d gotten in on my action by actually implanting the first Neuralink chip in a live human subject. That’s when I realized Elon had killed what has long...
How to train your own AI in 15 minutes
The non-geek’s starter guide to building the skillset of the future with a custom GPT Managing people has long been the path to advancement. Now, the same is true of managing AIs. In many professions, there’s a point at which the only way up or forward is if you take...