Publications
THE WALL STREET JOURNAL
Remote work is a learned skill
Nobody is born knowing how to work...
Remote work: A conversation
What does it take to succeed in the hybrid workplace? I'm delighted to join my friends at the Lavin Agency for an Author's Corner conversation with Charles Yao, Lavin's Director of Intellectual Talent. Our conversation will take place online at 9 am Pacific (noon...
How Working From Home Has Changed Employees
Today in The Wall Street Journal, I offer an expert-driven roadmap to managing employees who've been changed by the experience of remote work. As I write in today's story, They have spent over a year adjusting to a radically different rhythm—both in terms of work and...
Today in The New York Times: How to Navigate the Postpandemic Office
How much time should employees spend at the office, and how much time can they continue to work remotely? How do we schedule office time for our teams so that we get the most from our space—and our employees? What do we do if some employees want to stick with remote...
Taking a Break Doesn’t Always Mean Unplugging
While you can and should take breaks by stepping away from your devices and screens, you may not always have the time or the autonomy to do so. But if you choose the right screen-based breaks, they can provide you with similar benefits as the offline variety and help...
How to Protect Your Privacy When Working From Home
Today in the Wall Street Journal, I look at How to Protect Your Privacy When Working From Home: There is, for instance, the loss of privacy when your colleagues overhear you arguing with your children, or see what you read on the bookshelves behind you. Or the loss of...
Today in the WSJ: The key to creating virtual conferences that work
What makes for a great virtual event? Now that all our conferences, workshops and speaking engagements have to take place online, it's a crucial question. In today's Wall Street Journal, I map what it takes to make an online event successful, including: If at all...
How A.I. could change the workplace
What about a system that automatically changes wording in communications to eliminate your co-workers’ unhelpful quirks? This is just one of the interesting ideas in my Wall Street Journal article about how A.I. can help with workplace communications. An excerpt from...
The definitive guide to Google Drive
When the senior editors at Medium approached me about writing the definitive guide to Google Drive, they weren't expecting the Sext-o-matic: a Google sheet that automates the tedious job of sending sexy text messages to your lover. But I couldn't resist building...
What The World’s Most Influential CMOs taught me about remote work
Every year, my experience of remote work changes dramatically from winter to spring. In the fall and winter, I lead a relatively independent existence as a freelance tech writer and researcher. That pace changes when it comes time to rejoin the team at Sprinklr, where...
The Harvard Business Review
Remote work is a learned skill
Nobody is born knowing how to work...
Remote work: A conversation
What does it take to succeed in the hybrid workplace? I'm delighted to join my friends at the Lavin Agency for an Author's Corner conversation with Charles Yao, Lavin's Director of Intellectual Talent. Our conversation will take place online at 9 am Pacific (noon...
How Working From Home Has Changed Employees
Today in The Wall Street Journal, I offer an expert-driven roadmap to managing employees who've been changed by the experience of remote work. As I write in today's story, They have spent over a year adjusting to a radically different rhythm—both in terms of work and...
Today in The New York Times: How to Navigate the Postpandemic Office
How much time should employees spend at the office, and how much time can they continue to work remotely? How do we schedule office time for our teams so that we get the most from our space—and our employees? What do we do if some employees want to stick with remote...
Taking a Break Doesn’t Always Mean Unplugging
While you can and should take breaks by stepping away from your devices and screens, you may not always have the time or the autonomy to do so. But if you choose the right screen-based breaks, they can provide you with similar benefits as the offline variety and help...
How to Protect Your Privacy When Working From Home
Today in the Wall Street Journal, I look at How to Protect Your Privacy When Working From Home: There is, for instance, the loss of privacy when your colleagues overhear you arguing with your children, or see what you read on the bookshelves behind you. Or the loss of...
Today in the WSJ: The key to creating virtual conferences that work
What makes for a great virtual event? Now that all our conferences, workshops and speaking engagements have to take place online, it's a crucial question. In today's Wall Street Journal, I map what it takes to make an online event successful, including: If at all...
How A.I. could change the workplace
What about a system that automatically changes wording in communications to eliminate your co-workers’ unhelpful quirks? This is just one of the interesting ideas in my Wall Street Journal article about how A.I. can help with workplace communications. An excerpt from...
The definitive guide to Google Drive
When the senior editors at Medium approached me about writing the definitive guide to Google Drive, they weren't expecting the Sext-o-matic: a Google sheet that automates the tedious job of sending sexy text messages to your lover. But I couldn't resist building...
What The World’s Most Influential CMOs taught me about remote work
Every year, my experience of remote work changes dramatically from winter to spring. In the fall and winter, I lead a relatively independent existence as a freelance tech writer and researcher. That pace changes when it comes time to rejoin the team at Sprinklr, where...
OneZero
Why it pays to blur work and home
The less we see each other in the literal sense—the less time we spend co-working in the same physical location—the more our culture and bonds depend on seeing each other in the metaphorical sense, as full humans. And we can’t do that if we continue to patrol the...
How Hybrid Work Solves the Resilience Gap
Nothing is more essential to personal or professional success than resilience: the ability to rethink, reorganize and recover when your plans go awry. Resilience is what allows us to find another path forward when we hit a roadblock; to let go of what we expected and...
The hybrid worker’s guide to screen time
How do you keep screen time intentional, healthy and rewarding? It’s a question many of us ask about our screen-glazed kids, but it’s also a question we need to ask of ourselves. Phones, computers and other gadgets are easy to overuse, not simply because we are frail...
No, Coda didn’t pay for that post.
No, Coda didn’t pay me to write that last post. But a few people wrote to ask, so I want to share the incriminating truth: I wrote that ode to Coda because I’m geeky, enthusiastic and incredibly bossy. I’m geeky enough to love a really good piece of software the way...
Your virtual Swiss Army Knife: Coda
What’s the best task list tool? How should I manage my social media content calendar? What system should I use to manage my startup’s sales pipeline? How can I keep track of my kid’s homework? I give the same answer to all of these questions: Coda. Coda is a flexible,...
Weird at Work
There is nothing like daily office attendance for teaching an employee how to fit in. That’s exactly why so many employers are fretful over the impact of hybrid and remote work on workplace culture, that nebulous term for the alchemy of knowledge exchange, human...
Meet the Dirty Digital Dozen
I grew up with a single mom who was half Wonder Woman, half Mary Tyler Moore: She managed to combine a significant career with raising a kid on her own. You know what she didn’t have to deal with? 7 p.m. emails. Digital communications tools like email, Google Docs,...
Why your rights shouldn’t depend on your employer
The Supreme Court decision that struck down Roe v. Wade also ushered in a new era for the workplace, and for how all of us—yes, in every country—relate to our employers and employees. Within hours of the decision, a string of major companies announced their intention...
JSTOR DAILY
Why it pays to blur work and home
The less we see each other in the literal sense—the less time we spend co-working in the same physical location—the more our culture and bonds depend on seeing each other in the metaphorical sense, as full humans. And we can’t do that if we continue to patrol the...
How Hybrid Work Solves the Resilience Gap
Nothing is more essential to personal or professional success than resilience: the ability to rethink, reorganize and recover when your plans go awry. Resilience is what allows us to find another path forward when we hit a roadblock; to let go of what we expected and...
The hybrid worker’s guide to screen time
How do you keep screen time intentional, healthy and rewarding? It’s a question many of us ask about our screen-glazed kids, but it’s also a question we need to ask of ourselves. Phones, computers and other gadgets are easy to overuse, not simply because we are frail...
No, Coda didn’t pay for that post.
No, Coda didn’t pay me to write that last post. But a few people wrote to ask, so I want to share the incriminating truth: I wrote that ode to Coda because I’m geeky, enthusiastic and incredibly bossy. I’m geeky enough to love a really good piece of software the way...
Your virtual Swiss Army Knife: Coda
What’s the best task list tool? How should I manage my social media content calendar? What system should I use to manage my startup’s sales pipeline? How can I keep track of my kid’s homework? I give the same answer to all of these questions: Coda. Coda is a flexible,...
Weird at Work
There is nothing like daily office attendance for teaching an employee how to fit in. That’s exactly why so many employers are fretful over the impact of hybrid and remote work on workplace culture, that nebulous term for the alchemy of knowledge exchange, human...
Meet the Dirty Digital Dozen
I grew up with a single mom who was half Wonder Woman, half Mary Tyler Moore: She managed to combine a significant career with raising a kid on her own. You know what she didn’t have to deal with? 7 p.m. emails. Digital communications tools like email, Google Docs,...
Why your rights shouldn’t depend on your employer
The Supreme Court decision that struck down Roe v. Wade also ushered in a new era for the workplace, and for how all of us—yes, in every country—relate to our employers and employees. Within hours of the decision, a string of major companies announced their intention...
THE VERGE
Meet your new robot cheerleader
The best thing an AI can produce? Better, happier humans. We should expect nothing less. And that means harnessing AI for joy, as well as productivity. That begins with using AI to boost your own professional or personal motivation. Just last week, I stumbled onto a...
Your Cyber Monday gift guide
Our Family Throughout History I created this gift collage from images I made with MyHeritage.com's AI Time Machine. I love Cyber Monday because it combines three of my favorite things: Shopping, gifting, and of course, Cyber. To help you make the most of the...
How to work when your life is a mess
This is the time of year when I often hear from other parents with autistic kids, or kids with other kinds of complex challenges. It’s the same time of year that often found our own family in crisis: Far enough into the school year that classroom meltdowns or calls...
The 3 meetings you need on your calendar
At their core, meetings are about relationship enablement. That’s the argument I make in my piece for the Harvard Business Review, 3 Project Management Strategies for a Hybrid Workplace. As I write in HBR: When so many of us have packed calendars, it’s tempting to...