Publications
THE WALL STREET JOURNAL
No, Coda didn’t pay for that post.
No, Coda didn’t pay me to write that last post. But a few people wrote to ask, so I want to share the incriminating truth: I wrote that ode to Coda because I’m geeky, enthusiastic and incredibly bossy. I’m geeky enough to love a really good piece of software the way...
Your virtual Swiss Army Knife: Coda
What’s the best task list tool? How should I manage my social media content calendar? What system should I use to manage my startup’s sales pipeline? How can I keep track of my kid’s homework? I give the same answer to all of these questions: Coda. Coda is a flexible,...
Weird at Work
There is nothing like daily office attendance for teaching an employee how to fit in. That’s exactly why so many employers are fretful over the impact of hybrid and remote work on workplace culture, that nebulous term for the alchemy of knowledge exchange, human...
Meet the Dirty Digital Dozen
I grew up with a single mom who was half Wonder Woman, half Mary Tyler Moore: She managed to combine a significant career with raising a kid on her own. You know what she didn’t have to deal with? 7 p.m. emails. Digital communications tools like email, Google Docs,...
Why your rights shouldn’t depend on your employer
The Supreme Court decision that struck down Roe v. Wade also ushered in a new era for the workplace, and for how all of us—yes, in every country—relate to our employers and employees. Within hours of the decision, a string of major companies announced their intention...
The 3 questions everyone’s asking about hybrid
Like so many people, I’ve started my return to the world of in-person work. In the past two months I’ve delivered four in-person keynotes, enjoyed my first multi-person boardroom meeting, and attended a large client event. The audiences I’ve addressed could not be...
Are you ready for Peak Colleague?
“I miss seeing my colleagues and being able to bounce ideas off them.” “I get to work with much more skilled people, now that our teams don’t have to be made up of people who are all in the same place.” “I get so frustrated waiting for my co-workers to reply to my...
What we’re getting wrong with hybrid
Organizations are getting a lot right in the transition to hybrid work: Recognizing that most professionals want to keep working remotely at least part of the time. Taking a team-based approach to hybrid, because the right structure depends on the kind of work you do....
The dimensions of hybrid equity
Those of us who enjoy the professional and personal benefits of remote work are a large and lucky minority—but yes, a minority. Most estimates show that about 60% of North American jobs just have to be done in person. Not incidentally, these are jobs that are more...
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The Harvard Business Review
No, Coda didn’t pay for that post.
No, Coda didn’t pay me to write that last post. But a few people wrote to ask, so I want to share the incriminating truth: I wrote that ode to Coda because I’m geeky, enthusiastic and incredibly bossy. I’m geeky enough to love a really good piece of software the way...
Your virtual Swiss Army Knife: Coda
What’s the best task list tool? How should I manage my social media content calendar? What system should I use to manage my startup’s sales pipeline? How can I keep track of my kid’s homework? I give the same answer to all of these questions: Coda. Coda is a flexible,...
Weird at Work
There is nothing like daily office attendance for teaching an employee how to fit in. That’s exactly why so many employers are fretful over the impact of hybrid and remote work on workplace culture, that nebulous term for the alchemy of knowledge exchange, human...
Meet the Dirty Digital Dozen
I grew up with a single mom who was half Wonder Woman, half Mary Tyler Moore: She managed to combine a significant career with raising a kid on her own. You know what she didn’t have to deal with? 7 p.m. emails. Digital communications tools like email, Google Docs,...
Why your rights shouldn’t depend on your employer
The Supreme Court decision that struck down Roe v. Wade also ushered in a new era for the workplace, and for how all of us—yes, in every country—relate to our employers and employees. Within hours of the decision, a string of major companies announced their intention...
The 3 questions everyone’s asking about hybrid
Like so many people, I’ve started my return to the world of in-person work. In the past two months I’ve delivered four in-person keynotes, enjoyed my first multi-person boardroom meeting, and attended a large client event. The audiences I’ve addressed could not be...
Are you ready for Peak Colleague?
“I miss seeing my colleagues and being able to bounce ideas off them.” “I get to work with much more skilled people, now that our teams don’t have to be made up of people who are all in the same place.” “I get so frustrated waiting for my co-workers to reply to my...
What we’re getting wrong with hybrid
Organizations are getting a lot right in the transition to hybrid work: Recognizing that most professionals want to keep working remotely at least part of the time. Taking a team-based approach to hybrid, because the right structure depends on the kind of work you do....
The dimensions of hybrid equity
Those of us who enjoy the professional and personal benefits of remote work are a large and lucky minority—but yes, a minority. Most estimates show that about 60% of North American jobs just have to be done in person. Not incidentally, these are jobs that are more...
Latest newsletter
OneZero
How GPT Clears Hybrid Work’s Top 3 Roadblocks
With all the big-picture discussions about how AI is going to change the future of work, it’s easy to lose sight of how AI could change our working lives right now. But the more time I spend using ChatGPT, and honing the skill of coaxing really useful responses...
Variety is the spice of work
From social media bios that declare expertise in a specific niche, to the way search engines reward us for “owning” particular topics or keywords, the modern professional world loves to signal that depth matters more than breadth. But breadth and variety are essential...
The robots are coming
If you think your working life changed a lot in the past three years, buckle up: It’s going to change even more in the next three. That’s because artificial intelligence is now mature enough to dramatically change the way many of us do our work. And while it may be...
TV that works harder
I watch a lot of TV. My TV habit often surprises people, because I seem like a pretty productive person—and it’s true, I get a lot done in a day! But I also watch a lot of TV: four or five hours a day, according to both subjective experience and hard data. If those...
The Joy of Tedious Work
Coaches and strategists often encourage us to maximize impact by spending most of our time and attention in the zone where we make the greatest contribution. We’re told: Focus your days on the projects and tasks where you have something unique to add, or where only...
The Hybrid Worker’s Guide to Information Overload
The overwhelm that so many people feel when working from home—or when returning to the office, conferences or other group settings after a few years of relative isolation—is intimately related to the cognitive, psychological and sensory challenges of living in a state...
Culture in the hybrid workplace
What does hybrid work do to our organizational culture? How do we help nourish a sense of culture within a distributed team? Why do I feel so disconnected from my colleagues, or so isolated in my time at home? These are questions I hear when speaking with...
Tune up your burnout busters
Combine meeting and walking. If you don’t need to be on camera, or need to take only minimal notes, go for a walk during the call. I’ve found that these meetings often allow me to be more creative—and make a stronger personal connection—than what happens on a...
JSTOR DAILY
How GPT Clears Hybrid Work’s Top 3 Roadblocks
With all the big-picture discussions about how AI is going to change the future of work, it’s easy to lose sight of how AI could change our working lives right now. But the more time I spend using ChatGPT, and honing the skill of coaxing really useful responses...
Variety is the spice of work
From social media bios that declare expertise in a specific niche, to the way search engines reward us for “owning” particular topics or keywords, the modern professional world loves to signal that depth matters more than breadth. But breadth and variety are essential...
The robots are coming
If you think your working life changed a lot in the past three years, buckle up: It’s going to change even more in the next three. That’s because artificial intelligence is now mature enough to dramatically change the way many of us do our work. And while it may be...
TV that works harder
I watch a lot of TV. My TV habit often surprises people, because I seem like a pretty productive person—and it’s true, I get a lot done in a day! But I also watch a lot of TV: four or five hours a day, according to both subjective experience and hard data. If those...
The Joy of Tedious Work
Coaches and strategists often encourage us to maximize impact by spending most of our time and attention in the zone where we make the greatest contribution. We’re told: Focus your days on the projects and tasks where you have something unique to add, or where only...
The Hybrid Worker’s Guide to Information Overload
The overwhelm that so many people feel when working from home—or when returning to the office, conferences or other group settings after a few years of relative isolation—is intimately related to the cognitive, psychological and sensory challenges of living in a state...
Culture in the hybrid workplace
What does hybrid work do to our organizational culture? How do we help nourish a sense of culture within a distributed team? Why do I feel so disconnected from my colleagues, or so isolated in my time at home? These are questions I hear when speaking with...
Tune up your burnout busters
Combine meeting and walking. If you don’t need to be on camera, or need to take only minimal notes, go for a walk during the call. I’ve found that these meetings often allow me to be more creative—and make a stronger personal connection—than what happens on a...
THE VERGE
Take a peek backstage at TED2024
Take a peek backstage at #TED2024— thanks to an experience that may sound like your worst air-travel nightmare. You know, that nightmare where the person next to you on a long plane flight actually TALKS to you? That was me, a year ago, on a flight back from New York...
My AI-enabled Work Day
How can AI actually make your day-to-day work easier, more fun and more effective? This snapshot shows you a day in the life of working with AI.
5 ways to customize your work
It’s time to work like us There’s no one best way to work—but it’s not easy to figure out the work practices that align with our individual preferences and talents. How do creative thinkers find their own best way to work? What tactics and tools unlock their unique...
4 ways to make work fun
So many of us now spend big portions of our working lives at home, but we’ve brought the office home with us — including a whole lot of outdated ideas about what’s professional or what work is supposed to look or feel like. But there is nothing unprofessional about...