What about a system that automatically changes wording in communications to eliminate your co-workers’ unhelpful quirks? This is just one of the interesting ideas in my Wall Street Journal article about how A.I. can help with workplace communications. An excerpt from this article reads as follows:
The colleague who always sounds angry because she writes in all caps, with no greetings or friendly asides? The colleague translator warms her up by converting her messages to sentence case and adding in a few words like “Hope you’re having a great day.” Got a junior assistant who floods you with so much background information and flattery that you can’t figure out what he’s trying to say? The colleague translator parses his emails and gives you the bullet-point, actionable version.
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