How A.I. could change the workplace

What about a system that automatically changes wording in communications to eliminate your co-workers’ unhelpful quirks? This is just one of the interesting ideas in my Wall Street Journal article about how A.I. can help with workplace communications. An excerpt from...

Remote Work Isn’t Going Away. So Let’s Deal With the Obstacles.

It’s hard to figure out work-life balance when work and life happen in the same place. It’s hard to stay focused on that client document, that PowerPoint deck or even that expense report when you can see your child getting paint all over the coffee table, hear your...

Today in the WSJ: Collegiality during Covid

How can you support your colleagues during the most challenging work year most of us have ever known? That’s what I tackle in today’s Wall Street Journal, writing about How to Be a Good Colleague During the Coronavirus Crisis. As I argue in the piece, Even...

How to create short link stickers for your best content

In yesterday’s Wall Street Journal, I share my favorite hacks for getting more out of conferences — including the trick of making stickers that let me add a short link to my business cards. I love my short link stickers because they give me an immediate...

How to balance evening work with family life: the 2×2

Blame it on after-hours email, but it seems like the extended workday is here to stay. If your household is anything like ours, you often have work to do in the evening…and if you’re a parent, that means that work often intrudes on family time. To help...

11 best practices for working with an editor

My latest blog post for the Harvard Business Review makes the case for adding an editor to your content marketing team. As I note in that post, Content marketing will only deliver on its promise if it’s good enough to deliver customers–that’s why improving the quality...