Publications
THE WALL STREET JOURNAL
Discovering family through a social media crisis
My latest blog post for Harvard Business Review tackles the challenge of surviving a social media emergency. It was inspired by what turned out to be a minor emergency: the earthquake that rattled most of central Canada yesterday. As it happened, I was in Ottawa at...
Patrolling the boundaries in social networking
Rob Jewitt, a lecturer in Media Studies at the University of Sunderland, writes about the university's recently introduced social networking site for students. Embedded in his description of the site's features are some interesting reflections on the kinds of...
What online music fans learn about online community
Anastasia Goodstein says this about how social networks have changed the relationship among music fans and between fans and artists: While the future of MySpace may be questionable, I have to credit the service with transforming the relationship between artists and...
A techsperiment that puts family tech use in a new light
Last week we conducted a techsperiment on eliminating gadgets from our family time: we swore off using iPhones, iPads and computers from the time we got home (5 or 6) until the time the kids were asleep (8 or 9). We did pretty well during the week, and discovered that...
4 ways online communication can build relationships
Dear Alex: The Internet can be good for relationships. No, it's not an affirmation. It's the argument I'd like to make to Alex Lickerman, who recently wrote a post about the Effect of Technology on Relationships for his blog on Psychology Today. While I applaud his...
Using ecosystems to model the abundance of the Internet
John Naughton had a remarkably thoughtful and useful piece in the Observer this weekend, Everything you need to know about the internet. He covers what he deems the nine essential truths you have to understand about life online, and while that may be overreaching, he...
Putting a price on friendship
I'll give you $2 for the guy you talked to at an office party last week. The friend you play hockey with every weekend, on the other hand, is worth $75. Your college roommate? She'll net you a cool $1,000. If the idea of assigning a price tag to each of your friends...
How to find support online during life’s big passages (for Oprah.com)
Friends are there to share your celebrations, support you through difficult transitions, and mourn your losses. Social media enable that sharing and support in new ways, across distances that would formerly exclude people who are far away but dear to your heart. Find out how to get the support you need online.
A practice to make your online friendships more meaningful
I wonder if technology and social media has compressed our relationships into a process that we can barely recognize? That question is at the heart of Rhett Smith's thoughtful blog post, Technology: Connected, Yet Lonelier Than Ever. He argues that by making it so...
Techsperiment days 3 & 4: going out without Twitter
Our effort at keeping devices off during family time -- roughly three hours a night -- continues. The biggest challenge of day 4 came when I realized it was 5 pm, and I'd yet to log day 3. Would I grant myself an exception, and blog for a few minutes so that day 3...
The Harvard Business Review
Discovering family through a social media crisis
My latest blog post for Harvard Business Review tackles the challenge of surviving a social media emergency. It was inspired by what turned out to be a minor emergency: the earthquake that rattled most of central Canada yesterday. As it happened, I was in Ottawa at...
Patrolling the boundaries in social networking
Rob Jewitt, a lecturer in Media Studies at the University of Sunderland, writes about the university's recently introduced social networking site for students. Embedded in his description of the site's features are some interesting reflections on the kinds of...
What online music fans learn about online community
Anastasia Goodstein says this about how social networks have changed the relationship among music fans and between fans and artists: While the future of MySpace may be questionable, I have to credit the service with transforming the relationship between artists and...
A techsperiment that puts family tech use in a new light
Last week we conducted a techsperiment on eliminating gadgets from our family time: we swore off using iPhones, iPads and computers from the time we got home (5 or 6) until the time the kids were asleep (8 or 9). We did pretty well during the week, and discovered that...
4 ways online communication can build relationships
Dear Alex: The Internet can be good for relationships. No, it's not an affirmation. It's the argument I'd like to make to Alex Lickerman, who recently wrote a post about the Effect of Technology on Relationships for his blog on Psychology Today. While I applaud his...
Using ecosystems to model the abundance of the Internet
John Naughton had a remarkably thoughtful and useful piece in the Observer this weekend, Everything you need to know about the internet. He covers what he deems the nine essential truths you have to understand about life online, and while that may be overreaching, he...
Putting a price on friendship
I'll give you $2 for the guy you talked to at an office party last week. The friend you play hockey with every weekend, on the other hand, is worth $75. Your college roommate? She'll net you a cool $1,000. If the idea of assigning a price tag to each of your friends...
How to find support online during life’s big passages (for Oprah.com)
Friends are there to share your celebrations, support you through difficult transitions, and mourn your losses. Social media enable that sharing and support in new ways, across distances that would formerly exclude people who are far away but dear to your heart. Find out how to get the support you need online.
A practice to make your online friendships more meaningful
I wonder if technology and social media has compressed our relationships into a process that we can barely recognize? That question is at the heart of Rhett Smith's thoughtful blog post, Technology: Connected, Yet Lonelier Than Ever. He argues that by making it so...
Techsperiment days 3 & 4: going out without Twitter
Our effort at keeping devices off during family time -- roughly three hours a night -- continues. The biggest challenge of day 4 came when I realized it was 5 pm, and I'd yet to log day 3. Would I grant myself an exception, and blog for a few minutes so that day 3...
OneZero
What’s really hurting your relationships?
Today's paper has an article about how hard it is to preserve tight family relationships in a world where we have so many other relationships. It offered 10 signs your friendships might be hurting your family relationships: You can't get through a meal without having...
Call for Papers: Social Media in Higher Education
The Internet and Higher Education has issued a call for papers for a forthcoming special issue on Social Media in Higher Education (PDF). The issue will be edited by Stefan Hrastinksi and Vanessa Dennen. In the call, the editors note: In this special issue, we would...
9 essential tools for getting tasks out of your inbox
AFTER e-mail: 5 steps to moving task management out of your inbox
How the other half goes offline
Between the Christmas break and the season of New Year's resolutions, I was braced for a flurry of blog posts about the merits of unplugging -- a phenomenon I was already tired of by the end of last summer, as I wrote about for HBR. So imagine my delight when I read...
Today in HBR: 6 social media choices you have to make in 2011
What am I choosing to do on the Web? That's one of the key choices you'll need to make this year, as we set the course for how social media will integrate into our lives and reshape the world. In my blog post today for HBR, Social Media in 2011: Six Choices You Need...
5 life lessons you can learn from emptying your inbox
You’ve probably got a handful of e-mails that are still in your inbox because you are, on some level, avoiding them. These e-mails, more than anything else, illuminate your core personal or professional blocks. Forcing yourself through them — the way you have to in order to empty your inbox — is not just a path to e-mail efficiency, but a very meaningful exercise in character-building. Here are some of the lessons that may lie waiting in your inbox.
4 steps to unsubscribing from unwanted e-mail
JSTOR DAILY
What’s really hurting your relationships?
Today's paper has an article about how hard it is to preserve tight family relationships in a world where we have so many other relationships. It offered 10 signs your friendships might be hurting your family relationships: You can't get through a meal without having...
Call for Papers: Social Media in Higher Education
The Internet and Higher Education has issued a call for papers for a forthcoming special issue on Social Media in Higher Education (PDF). The issue will be edited by Stefan Hrastinksi and Vanessa Dennen. In the call, the editors note: In this special issue, we would...
9 essential tools for getting tasks out of your inbox
AFTER e-mail: 5 steps to moving task management out of your inbox
How the other half goes offline
Between the Christmas break and the season of New Year's resolutions, I was braced for a flurry of blog posts about the merits of unplugging -- a phenomenon I was already tired of by the end of last summer, as I wrote about for HBR. So imagine my delight when I read...
Today in HBR: 6 social media choices you have to make in 2011
What am I choosing to do on the Web? That's one of the key choices you'll need to make this year, as we set the course for how social media will integrate into our lives and reshape the world. In my blog post today for HBR, Social Media in 2011: Six Choices You Need...
5 life lessons you can learn from emptying your inbox
You’ve probably got a handful of e-mails that are still in your inbox because you are, on some level, avoiding them. These e-mails, more than anything else, illuminate your core personal or professional blocks. Forcing yourself through them — the way you have to in order to empty your inbox — is not just a path to e-mail efficiency, but a very meaningful exercise in character-building. Here are some of the lessons that may lie waiting in your inbox.
4 steps to unsubscribing from unwanted e-mail
THE VERGE
Who Are You Online? A 360-Degree View
Who are you when you go online? That’s a question that goes way beyond how you feel in your own…
3 ways you can use Pinterest
In my Friday post for Harvard Business Review, I provided companies with some ideas about how they could use Pinterest to connect with customers. Today, I want to suggest 3 ways to use Pinterest personally: Compile a list of purchases before deciding what to buy; or...
3 features that would make Pinterest even more useful
Today in the Harvard Business Review, I invite companies to meet your Pinterest customer -- me! I've been using Pinterest for over a year, after I was introduced to it by Samantha Lefort, a talented designer and Emily Carr University alum. My experience using...
5 ways to make task management software work for you
I have a love-hate relationship with task management software. On the one hand, I'm kind of obsessed with it: trying out new task and project management tools is one of my favorite pastimes, and it's hard for me to resist trying out each shiny new entry in the market....