The pajama test: An open letter to my Facebook “friends”

A year ago today, this blog post was the turning point in my relationship with Facebook. In my life affair for Twitter I’d pretty much lost sight of how Facebook could possibly be relevant to me. Then I made the decision that Facebook would be my personal space...

25 rules of social media netiquette

This entry is part 12 of 39 in the series 40 years online

The quality of our online communities depends on the attitudes and behaviors we bring to it. But Emily Post can’t always help: life online demands new ways of interacting. The term “netiquette” was coined in 1983, the same year that brought us our first list of guidelines for online behavior. The 13 rules laid down in 1983 are still as relevant as ever, but social media has brought new challenges and thus, new best practices. This post rounds up 25 netiquette rules from across the web, covering both longstanding and emergent principles.

Facebooking the kids: 12 Dos & Don’ts

This entry is part 4 of 4 in the series Facebooking the kids

Facebook can be a great way to share your family news with a small circle of friends — if you’re smart about using privacy settings. This post rounds up the recommendations from my series on Facebooking the kids.

How to stop waiting by the inbox

I recently sent one of those e-mails that leaves you feeling like a shmuck. Not because of anything I wrote, but because I knew I would be obsessively checking my inbox every five minutes until I got a response. There are all kinds of reasons you might find yourself...

Discovering family through a social media crisis

My latest blog post for Harvard Business Review tackles the challenge of surviving a social media emergency. It was inspired by what turned out to be a minor emergency: the earthquake that rattled most of central Canada yesterday. As it happened, I was in Ottawa at...

4 ways online communication can build relationships

Dear Alex: The Internet can be good for relationships. No, it’s not an affirmation. It’s the argument I’d like to make to Alex Lickerman, who recently wrote a post about the Effect of Technology on Relationships for his blog on Psychology Today....