Publications
THE WALL STREET JOURNAL
What The World’s Most Influential CMOs taught me about remote work
Every year, my experience of remote work changes dramatically from winter to spring. In the fall and winter, I lead a relatively independent existence as a freelance tech writer and researcher. That pace changes when it comes time to rejoin the team at Sprinklr, where...
Remote Work Isn’t Going Away. So Let’s Deal With the Obstacles.
It’s hard to figure out work-life balance when work and life happen in the same place. It’s hard to stay focused on that client document, that PowerPoint deck or even that expense report when you can see your child getting paint all over the coffee table, hear your...
Today in the WSJ: How to network when you can’t meet up with people
Remember the olden days, when business networking meant lunches and cocktail hours? Covid may have hit the pause button on in-person meetups, but that doesn't mean your networking should pause, too. In today's Wall Street Journal, I share some alternative strategies,...
Today in Elemental: How keto saved my sanity during Covid
I try not to be an evangelist about keto. Really, I do. But my two-year "keto-versary" has hit right as many people are coping not only with all the bread-induced weight gain of Covid, but with the mental health impact of isolation and anxiety. Much to my surprise,...
Today in the WSJ: Collegiality during Covid
How can you support your colleagues during the most challenging work year most of us have ever known? That's what I tackle in today's Wall Street Journal, writing about How to Be a Good Colleague During the Coronavirus Crisis. As I argue in the piece, Even though...
Today in the WSJ: What I’ve learned from two decades of remote work
Let go of the eight-hour workday. That's the single most crucial piece of advice I have for any newly remote worker, after more than two decades of work in which I've been based from home for most of the time. Today in the Wall Street Journal, I share my most vital...
Today in HBR: The productivity app that will change your life
If you have seen me anytime in the past year, you've probably heard me obsess over my new love, Coda. Coda is my new tech and productivity Swiss Army knife: I've used it to replace countless docs and spreadsheets, and I've also used it to build entire websites. Most...
Today in OneZero: What Autism Can Teach Us About Overcoming Digital Burnout
Today in OneZero, Medium's flagship tech publication, I look at what we can all learn from autistic strategies for managing sensory overload. As I write in my story, [B]y increasing the frequency, variety, and intensity of incoming stimuli, the digital world has...
11 essential foods for the ketogenic diet
At the beginning of March I decided to get serious about losing the 40-ish pounds I've gained in the past three years, and after conferring with my posse, I landed on the ketogenic diet. Initially developed as a treatment for epilepsy, the perfect keto diet lowers...
How to create short link stickers for your best content
In yesterday's Wall Street Journal, I share my favorite hacks for getting more out of conferences -- including the trick of making stickers that let me add a short link to my business cards. I love my short link stickers because they give me an immediate way of...
The Harvard Business Review
What The World’s Most Influential CMOs taught me about remote work
Every year, my experience of remote work changes dramatically from winter to spring. In the fall and winter, I lead a relatively independent existence as a freelance tech writer and researcher. That pace changes when it comes time to rejoin the team at Sprinklr, where...
Remote Work Isn’t Going Away. So Let’s Deal With the Obstacles.
It’s hard to figure out work-life balance when work and life happen in the same place. It’s hard to stay focused on that client document, that PowerPoint deck or even that expense report when you can see your child getting paint all over the coffee table, hear your...
Today in the WSJ: How to network when you can’t meet up with people
Remember the olden days, when business networking meant lunches and cocktail hours? Covid may have hit the pause button on in-person meetups, but that doesn't mean your networking should pause, too. In today's Wall Street Journal, I share some alternative strategies,...
Today in Elemental: How keto saved my sanity during Covid
I try not to be an evangelist about keto. Really, I do. But my two-year "keto-versary" has hit right as many people are coping not only with all the bread-induced weight gain of Covid, but with the mental health impact of isolation and anxiety. Much to my surprise,...
Today in the WSJ: Collegiality during Covid
How can you support your colleagues during the most challenging work year most of us have ever known? That's what I tackle in today's Wall Street Journal, writing about How to Be a Good Colleague During the Coronavirus Crisis. As I argue in the piece, Even though...
Today in the WSJ: What I’ve learned from two decades of remote work
Let go of the eight-hour workday. That's the single most crucial piece of advice I have for any newly remote worker, after more than two decades of work in which I've been based from home for most of the time. Today in the Wall Street Journal, I share my most vital...
Today in HBR: The productivity app that will change your life
If you have seen me anytime in the past year, you've probably heard me obsess over my new love, Coda. Coda is my new tech and productivity Swiss Army knife: I've used it to replace countless docs and spreadsheets, and I've also used it to build entire websites. Most...
Today in OneZero: What Autism Can Teach Us About Overcoming Digital Burnout
Today in OneZero, Medium's flagship tech publication, I look at what we can all learn from autistic strategies for managing sensory overload. As I write in my story, [B]y increasing the frequency, variety, and intensity of incoming stimuli, the digital world has...
11 essential foods for the ketogenic diet
At the beginning of March I decided to get serious about losing the 40-ish pounds I've gained in the past three years, and after conferring with my posse, I landed on the ketogenic diet. Initially developed as a treatment for epilepsy, the perfect keto diet lowers...
How to create short link stickers for your best content
In yesterday's Wall Street Journal, I share my favorite hacks for getting more out of conferences -- including the trick of making stickers that let me add a short link to my business cards. I love my short link stickers because they give me an immediate way of...
OneZero
Weird at Work
There is nothing like daily office attendance for teaching an employee how to fit in. That’s exactly why so many employers are fretful over the impact of hybrid and remote work on workplace culture, that nebulous term for the alchemy of knowledge exchange, human...
Meet the Dirty Digital Dozen
I grew up with a single mom who was half Wonder Woman, half Mary Tyler Moore: She managed to combine a significant career with raising a kid on her own. You know what she didn’t have to deal with? 7 p.m. emails. Digital communications tools like email, Google Docs,...
Why your rights shouldn’t depend on your employer
The Supreme Court decision that struck down Roe v. Wade also ushered in a new era for the workplace, and for how all of us—yes, in every country—relate to our employers and employees. Within hours of the decision, a string of major companies announced their intention...
The 3 questions everyone’s asking about hybrid
Like so many people, I’ve started my return to the world of in-person work. In the past two months I’ve delivered four in-person keynotes, enjoyed my first multi-person boardroom meeting, and attended a large client event. The audiences I’ve addressed could not be...
Are you ready for Peak Colleague?
“I miss seeing my colleagues and being able to bounce ideas off them.” “I get to work with much more skilled people, now that our teams don’t have to be made up of people who are all in the same place.” “I get so frustrated waiting for my co-workers to reply to my...
What we’re getting wrong with hybrid
Organizations are getting a lot right in the transition to hybrid work: Recognizing that most professionals want to keep working remotely at least part of the time. Taking a team-based approach to hybrid, because the right structure depends on the kind of work you do....
The dimensions of hybrid equity
Those of us who enjoy the professional and personal benefits of remote work are a large and lucky minority—but yes, a minority. Most estimates show that about 60% of North American jobs just have to be done in person. Not incidentally, these are jobs that are more...
Latest newsletter
JSTOR DAILY
Weird at Work
There is nothing like daily office attendance for teaching an employee how to fit in. That’s exactly why so many employers are fretful over the impact of hybrid and remote work on workplace culture, that nebulous term for the alchemy of knowledge exchange, human...
Meet the Dirty Digital Dozen
I grew up with a single mom who was half Wonder Woman, half Mary Tyler Moore: She managed to combine a significant career with raising a kid on her own. You know what she didn’t have to deal with? 7 p.m. emails. Digital communications tools like email, Google Docs,...
Why your rights shouldn’t depend on your employer
The Supreme Court decision that struck down Roe v. Wade also ushered in a new era for the workplace, and for how all of us—yes, in every country—relate to our employers and employees. Within hours of the decision, a string of major companies announced their intention...
The 3 questions everyone’s asking about hybrid
Like so many people, I’ve started my return to the world of in-person work. In the past two months I’ve delivered four in-person keynotes, enjoyed my first multi-person boardroom meeting, and attended a large client event. The audiences I’ve addressed could not be...
Are you ready for Peak Colleague?
“I miss seeing my colleagues and being able to bounce ideas off them.” “I get to work with much more skilled people, now that our teams don’t have to be made up of people who are all in the same place.” “I get so frustrated waiting for my co-workers to reply to my...
What we’re getting wrong with hybrid
Organizations are getting a lot right in the transition to hybrid work: Recognizing that most professionals want to keep working remotely at least part of the time. Taking a team-based approach to hybrid, because the right structure depends on the kind of work you do....
The dimensions of hybrid equity
Those of us who enjoy the professional and personal benefits of remote work are a large and lucky minority—but yes, a minority. Most estimates show that about 60% of North American jobs just have to be done in person. Not incidentally, these are jobs that are more...
Latest newsletter
THE VERGE
How to train your own AI in 15 minutes
The non-geek’s starter guide to building the skillset of the future with a custom GPT Managing people has long been the path to advancement. Now, the same is true of managing AIs. In many professions, there’s a point at which the only way up or forward is if you take...
How to plan what you can’t imagine
What career or professional decisions would you have made in 2018, if you'd known that in just two years, the world of work would look dramatically different? There are no do-overs for us as prisoners of linear time, but we can use our pandemic-era experience of...
Collaboration lessons from Die Hard
This article is just one long spoiler for the movie Die Hard. If you haven’t seen it, you should—it’s a classic! Unless you hate seeing gunfire; then you should really not see it. We often talk as if online collaboration is a new challenge, one minted by hybrid...
Meet your new robot cheerleader
The best thing an AI can produce? Better, happier humans. We should expect nothing less. And that means harnessing AI for joy, as well as productivity. That begins with using AI to boost your own professional or personal motivation. Just last week, I stumbled onto a...