Publications
THE WALL STREET JOURNAL
Social media and the health sector: an introduction with case studies
Social capital, understood as the density of relationships and trust within a community, is a key determinant of health. Individuals are happier and healthier in communities with high levels of social capital, and high social capital communities have stronger economies and more stable political systems. This post provides an introduction to the role of social media in building social capital, illustrated with examples of how health care organizations are using social media for storytelling, connecting and knowledge management.
Scoring with Social Media: 6 Tips for Using Analytics
This blog post originally appeared on the Harvard Business Review site. Want to know your social media score? Fill in the following equation: (Twitter followers + Facebook friends + LinkedIn contacts) x (Total tweets + Twitterers you follow + Months on Facebook)...
How to monitor your blog’s comments using Twitter
Unlike my Twitter conversations, blog comments often take a day or two to hit my radar. Since Tweetdeck (my Twitter client) is my de facto engagement hub — the place where I engage in online conversation — it makes sense for me to track other conversations in that context. To that end, I’ve figured out a setup that pulls comments on my blog posts, plus blog posts about my writing or speaking, into Tweetdeck.
BC Children’s Hospital – Be A Superhero!
Are you a superhero? Do you know someone who might be? E-mail them to ask them to support the BC Children’s Hospital Foundation with a personalized video from Global TV.
The biggest story you won’t read in a Canadian paper
If you love the Iraq war, global warming and free trade, gosh, have I got great news for you. This week the US Supreme Court heard additional arguments in a case concerning Hillary: The Movie, a notorious anti-Clinton documentary that was set for release during last year’s Presidential race.
Seven ways to break the habit of compulsive e-mail and Twitter check-ins
I’ve lost too much of the present to my constant need to check the iPhone. Here are seven practices that are helping me break free of my compulsion.
Five ways to say goodbye to scolding tweets
Twitter users love to scold their fellow tweeters — not to mention all the company, people and products that disappoint us off-line. Here’s how to break the nagging cycle.
My ten online vices
There are online activities I never get around to — like organizing my photo library — and then there are the activities that are my eternal time sucks. Here are some of the online activities that have stolen years of my life.
Ten women speakers to look for at SXSW Interactive 2010
The panel picker for next year’s South By Southwest Interactive conference has just gone live, and zowee! there are some great choices. We’re especially thrilled to see so many great social media panels proposed by interesting women speakers, promising a SXSW in which we get to hear some sopranos and altos mixed in with the basses and baritones that dominate so many tech events.
Here are some of the
How to make sense of Twitter follows and unfollows
A couple of weeks ago I wrote my most hypocritical tweet ever:
Follows are not love. You are as lovable with 5 followers as with 50,000. You are not your Twitter feed.
The Harvard Business Review
Social media and the health sector: an introduction with case studies
Social capital, understood as the density of relationships and trust within a community, is a key determinant of health. Individuals are happier and healthier in communities with high levels of social capital, and high social capital communities have stronger economies and more stable political systems. This post provides an introduction to the role of social media in building social capital, illustrated with examples of how health care organizations are using social media for storytelling, connecting and knowledge management.
Scoring with Social Media: 6 Tips for Using Analytics
This blog post originally appeared on the Harvard Business Review site. Want to know your social media score? Fill in the following equation: (Twitter followers + Facebook friends + LinkedIn contacts) x (Total tweets + Twitterers you follow + Months on Facebook)...
How to monitor your blog’s comments using Twitter
Unlike my Twitter conversations, blog comments often take a day or two to hit my radar. Since Tweetdeck (my Twitter client) is my de facto engagement hub — the place where I engage in online conversation — it makes sense for me to track other conversations in that context. To that end, I’ve figured out a setup that pulls comments on my blog posts, plus blog posts about my writing or speaking, into Tweetdeck.
BC Children’s Hospital – Be A Superhero!
Are you a superhero? Do you know someone who might be? E-mail them to ask them to support the BC Children’s Hospital Foundation with a personalized video from Global TV.
The biggest story you won’t read in a Canadian paper
If you love the Iraq war, global warming and free trade, gosh, have I got great news for you. This week the US Supreme Court heard additional arguments in a case concerning Hillary: The Movie, a notorious anti-Clinton documentary that was set for release during last year’s Presidential race.
Seven ways to break the habit of compulsive e-mail and Twitter check-ins
I’ve lost too much of the present to my constant need to check the iPhone. Here are seven practices that are helping me break free of my compulsion.
Five ways to say goodbye to scolding tweets
Twitter users love to scold their fellow tweeters — not to mention all the company, people and products that disappoint us off-line. Here’s how to break the nagging cycle.
My ten online vices
There are online activities I never get around to — like organizing my photo library — and then there are the activities that are my eternal time sucks. Here are some of the online activities that have stolen years of my life.
Ten women speakers to look for at SXSW Interactive 2010
The panel picker for next year’s South By Southwest Interactive conference has just gone live, and zowee! there are some great choices. We’re especially thrilled to see so many great social media panels proposed by interesting women speakers, promising a SXSW in which we get to hear some sopranos and altos mixed in with the basses and baritones that dominate so many tech events.
Here are some of the
How to make sense of Twitter follows and unfollows
A couple of weeks ago I wrote my most hypocritical tweet ever:
Follows are not love. You are as lovable with 5 followers as with 50,000. You are not your Twitter feed.
OneZero
10 ways your smartphone will help you travel with kids
It was 9:15 a.m., and the Eiffel Tower had barely opened for the day. Nonetheless, we faced a 90-minute line-up before our two young kids -- ages 4 and 6, respectively -- would get to take the trip up the tower that they had been begging for since the moment we landed...
Alive offline
If the Internet is addictive, then how come there's no withdrawal symptoms? I've been on vacation for three days and haven't blogged, barely tweeted, barely Facebooked, and have yet to check into a single location using the local version of FourSquare. It's hard to...
2 weeks of tips on meaningful living online
Unplugging is not the only way to take control of your relationship to the Internet. If you want to create a more meaningful life and a healthier world, there are ways to pursue that online as well as offline. But you need to find tools that are more nuanced than the...
Responding to online criticism: reflections on my WNYC interview
Most people don't even read the blog they're responding to. That's one of the comments that came up during my interview yesterday on WNYC's Brian Lehrer show. I spoke with Amy Eddings (sitting in for Brian Lehrer) about my recent post for Harvard Business Review on...
10 Reasons to Stop Apologizing for Your Online Life
#thankyoujesus for irl and online friends. Couldn’t live w/o either. Laptop down. It’s IRL Face Time! it was so cool…
5 ways to make your time online more fulfilling
Should you buy an iPad? The sequel: 4 reasons to buy a 3G iPad
It’s only been a little over three months since I got the first iPad — a 64 GB WiFi-only model that I picked up the day they were released. But I’ll be honest. As much as I’ve enjoyed playing Mirror’s Edge, my WiFi iPad felt like a big toy. After spending even more money, upgrading to the 64 GB iPad with WiFi and 3G, let me tell you: that $129 is worth every penny.
Focus Your Attention Online
My last blog post for Harvard Business Review offered 10 reasons to stop apologizing for your life online. It’s a…
JSTOR DAILY
10 ways your smartphone will help you travel with kids
It was 9:15 a.m., and the Eiffel Tower had barely opened for the day. Nonetheless, we faced a 90-minute line-up before our two young kids -- ages 4 and 6, respectively -- would get to take the trip up the tower that they had been begging for since the moment we landed...
Alive offline
If the Internet is addictive, then how come there's no withdrawal symptoms? I've been on vacation for three days and haven't blogged, barely tweeted, barely Facebooked, and have yet to check into a single location using the local version of FourSquare. It's hard to...
2 weeks of tips on meaningful living online
Unplugging is not the only way to take control of your relationship to the Internet. If you want to create a more meaningful life and a healthier world, there are ways to pursue that online as well as offline. But you need to find tools that are more nuanced than the...
Responding to online criticism: reflections on my WNYC interview
Most people don't even read the blog they're responding to. That's one of the comments that came up during my interview yesterday on WNYC's Brian Lehrer show. I spoke with Amy Eddings (sitting in for Brian Lehrer) about my recent post for Harvard Business Review on...
10 Reasons to Stop Apologizing for Your Online Life
#thankyoujesus for irl and online friends. Couldn’t live w/o either. Laptop down. It’s IRL Face Time! it was so cool…
5 ways to make your time online more fulfilling
Should you buy an iPad? The sequel: 4 reasons to buy a 3G iPad
It’s only been a little over three months since I got the first iPad — a 64 GB WiFi-only model that I picked up the day they were released. But I’ll be honest. As much as I’ve enjoyed playing Mirror’s Edge, my WiFi iPad felt like a big toy. After spending even more money, upgrading to the 64 GB iPad with WiFi and 3G, let me tell you: that $129 is worth every penny.
Focus Your Attention Online
My last blog post for Harvard Business Review offered 10 reasons to stop apologizing for your life online. It’s a…
THE VERGE
How to follow your own principles online
Listen carefully to any twinge of discomfort when you’re online. It’s there to help you learn how to follow your own principles online.
Delete your Klout profile and be more than a Klout score
7 steps to deleting your Klout score, following through on my Harvard Business Review blog post, “The Social Sanity Manifesto”.
Learn to listen online by lurking silently on one social network
Today's practice: Practice your listening skills by choosing one social network where you'll pay active attention, but not actually contribute. My friend Jason Mogus likes to say that we teach what we need to learn. I have long taken this as the single best...
Learning about online graffiti from bathroom graffiti
Today's practice: When you find an online comment or contribution that truly annoys you, put it on your desktop or bulletin board. It's your own personal classroom for learning about difference, and practicing tolerance. When companies, organizations or individuals...