Publications

THE WALL STREET JOURNAL

How to deliver a social media strategy workshop that builds capacity and finds opportunities

How to deliver a social media strategy workshop that builds capacity and finds opportunities

The Concept Jam is a workshop-based methodology for identifying an organization’s most promising social media opportunities.  It’s the part of our work that we love the most, and that we think gives the greatest value to our clients. It’s also the one part of our current service line-up that we hope to do even more of in the months and years to come. So we figured we’d put our money where our mouth is by giving that away first.

12 things you don’t know about Rob Cottingham

12 things you don’t know about Rob Cottingham

In a few hours I’ll be thankful for a plate of turkey, stuffing and gravy. Meanwhile, there’s nothing like jamming chunks of bread into the cavity of a formerly living creature to make you appreciate what really matters in life. As I stood elbow-deep in turkey, I found myself reflecting on the person who is at the heart of most of what I have to be thankful for this year

The Harvard Business Review

How to deliver a social media strategy workshop that builds capacity and finds opportunities

How to deliver a social media strategy workshop that builds capacity and finds opportunities

The Concept Jam is a workshop-based methodology for identifying an organization’s most promising social media opportunities.  It’s the part of our work that we love the most, and that we think gives the greatest value to our clients. It’s also the one part of our current service line-up that we hope to do even more of in the months and years to come. So we figured we’d put our money where our mouth is by giving that away first.

12 things you don’t know about Rob Cottingham

12 things you don’t know about Rob Cottingham

In a few hours I’ll be thankful for a plate of turkey, stuffing and gravy. Meanwhile, there’s nothing like jamming chunks of bread into the cavity of a formerly living creature to make you appreciate what really matters in life. As I stood elbow-deep in turkey, I found myself reflecting on the person who is at the heart of most of what I have to be thankful for this year

OneZero

Another voice for your real life online

Another voice for your real life online

Suzanne Moore at the Mail Online has written my favorite recent social media polemic, Why my friends on Facebook and Twitter matter as much as those in the real world. As a journalist, I am a fan of both Facebook and Twitter and am rather bored of people telling me...

Bathroom graffiti, meet social media

Bathroom graffiti, meet social media

The back-to-school rhythm of September has stayed with me in the years since I graduated myself, but it has fresh resonance this September as I'm back in an academic environment. Here at Emily Carr the pace has quickened, the cafeteria is jammed and the anxious faces...

Alone online

Alone online

When we have no project to finish, no friend to visit, no book to read, no television to watch or no record to play, and when we are left all alone by ourselves we are brought so close to the revelation of our basic human aloneness and are so afraid of experiencing an...

Talking about talking about social media

Talking about talking about social media

Daniel Greene has an interesting post about the need for offline conversations that can help us make sense of our lives online. As he puts it: I need a forum for discussion– a structured, moderated, real life, real time conversation about social media. I need to...

How to enable sleep on your HP Mini hackintosh netbook

The size of social media

No one is perfect and you can’t expect to please everyone all the time, so the best trick is to be prepared for how to handle things if your company finds itself under attack in the social realm. That's the core of Mashable's advice in a piece running today, How to...

6 social web sites where you want multiple accounts

If you're trying to develop a consistent voice, brand or set of relationships across the social web, it's very useful to choose a username that is available on all the major social networks and use that as your consistent handle online. (I'm awsamuel, everywhere.) But...

JSTOR DAILY

Another voice for your real life online

Another voice for your real life online

Suzanne Moore at the Mail Online has written my favorite recent social media polemic, Why my friends on Facebook and Twitter matter as much as those in the real world. As a journalist, I am a fan of both Facebook and Twitter and am rather bored of people telling me...

Bathroom graffiti, meet social media

Bathroom graffiti, meet social media

The back-to-school rhythm of September has stayed with me in the years since I graduated myself, but it has fresh resonance this September as I'm back in an academic environment. Here at Emily Carr the pace has quickened, the cafeteria is jammed and the anxious faces...

Alone online

Alone online

When we have no project to finish, no friend to visit, no book to read, no television to watch or no record to play, and when we are left all alone by ourselves we are brought so close to the revelation of our basic human aloneness and are so afraid of experiencing an...

Talking about talking about social media

Talking about talking about social media

Daniel Greene has an interesting post about the need for offline conversations that can help us make sense of our lives online. As he puts it: I need a forum for discussion– a structured, moderated, real life, real time conversation about social media. I need to...

How to enable sleep on your HP Mini hackintosh netbook

The size of social media

No one is perfect and you can’t expect to please everyone all the time, so the best trick is to be prepared for how to handle things if your company finds itself under attack in the social realm. That's the core of Mashable's advice in a piece running today, How to...

6 social web sites where you want multiple accounts

If you're trying to develop a consistent voice, brand or set of relationships across the social web, it's very useful to choose a username that is available on all the major social networks and use that as your consistent handle online. (I'm awsamuel, everywhere.) But...

THE VERGE

Writing about Motherhood Online

Writing about Motherhood Online

[O]n the Internet, nobody knows you're a dog, which liberates you to be a bitch. Not a bitch to others -- ...online mothers' groups are quick to sanction hostility -- but the impatient, imperfect bitch of a mom uses jarred babyfood, disposable diapers and a TV-as...