Publications

THE WALL STREET JOURNAL

7 innovations that make travel easier

7 innovations that make travel easier

After seven years in which out-of-town travel was a relatively infrequent (and rushed) experience, I’m struck by how much easier air travel is now compared to my pre-parent days. Here are a few of the non-social-media innovations that make travel much better than it was in 2002.

Social media and the health sector: an introduction with case studies

Social media and the health sector: an introduction with case studies

Social capital, understood as the density of relationships and trust within a community, is a key determinant of health. Individuals are happier and healthier in communities with high levels of social capital, and high social capital communities have stronger economies and more stable political systems. This post provides an introduction to the role of social media in building social capital, illustrated with examples of how health care organizations are using social media for storytelling, connecting and knowledge management.

How to monitor your blog’s comments using Twitter

How to monitor your blog’s comments using Twitter

Unlike my Twitter conversations, blog comments often take a day or two to hit my radar. Since Tweetdeck (my Twitter client) is my de facto engagement hub — the place where I engage in online conversation — it makes sense for me to track other conversations in that context. To that end, I’ve figured out a setup that pulls comments on my blog posts, plus blog posts about my writing or speaking, into Tweetdeck.

The Harvard Business Review

7 innovations that make travel easier

7 innovations that make travel easier

After seven years in which out-of-town travel was a relatively infrequent (and rushed) experience, I’m struck by how much easier air travel is now compared to my pre-parent days. Here are a few of the non-social-media innovations that make travel much better than it was in 2002.

Social media and the health sector: an introduction with case studies

Social media and the health sector: an introduction with case studies

Social capital, understood as the density of relationships and trust within a community, is a key determinant of health. Individuals are happier and healthier in communities with high levels of social capital, and high social capital communities have stronger economies and more stable political systems. This post provides an introduction to the role of social media in building social capital, illustrated with examples of how health care organizations are using social media for storytelling, connecting and knowledge management.

How to monitor your blog’s comments using Twitter

How to monitor your blog’s comments using Twitter

Unlike my Twitter conversations, blog comments often take a day or two to hit my radar. Since Tweetdeck (my Twitter client) is my de facto engagement hub — the place where I engage in online conversation — it makes sense for me to track other conversations in that context. To that end, I’ve figured out a setup that pulls comments on my blog posts, plus blog posts about my writing or speaking, into Tweetdeck.

OneZero

Talking about talking about social media

Talking about talking about social media

Daniel Greene has an interesting post about the need for offline conversations that can help us make sense of our lives online. As he puts it: I need a forum for discussion– a structured, moderated, real life, real time conversation about social media. I need to...

The size of social media

The size of social media

No one is perfect and you can’t expect to please everyone all the time, so the best trick is to be prepared for how to handle things if your company finds itself under attack in the social realm. That's the core of Mashable's advice in a piece running today, How to...

6 social web sites where you want multiple accounts

If you're trying to develop a consistent voice, brand or set of relationships across the social web, it's very useful to choose a username that is available on all the major social networks and use that as your consistent handle online. (I'm awsamuel, everywhere.) But...

Alive offline

Alive offline

If the Internet is addictive, then how come there's no withdrawal symptoms? I've been on vacation for three days and haven't blogged, barely tweeted, barely Facebooked, and have yet to check into a single location using the local version of FourSquare. It's hard to...

2 weeks of tips on meaningful living online

2 weeks of tips on meaningful living online

Unplugging is not the only way to take control of your relationship to the Internet. If you want to create a more meaningful life and a healthier world, there are ways to pursue that online as well as offline. But you need to find tools that are more nuanced than the...

JSTOR DAILY

Talking about talking about social media

Talking about talking about social media

Daniel Greene has an interesting post about the need for offline conversations that can help us make sense of our lives online. As he puts it: I need a forum for discussion– a structured, moderated, real life, real time conversation about social media. I need to...

The size of social media

The size of social media

No one is perfect and you can’t expect to please everyone all the time, so the best trick is to be prepared for how to handle things if your company finds itself under attack in the social realm. That's the core of Mashable's advice in a piece running today, How to...

6 social web sites where you want multiple accounts

If you're trying to develop a consistent voice, brand or set of relationships across the social web, it's very useful to choose a username that is available on all the major social networks and use that as your consistent handle online. (I'm awsamuel, everywhere.) But...

Alive offline

Alive offline

If the Internet is addictive, then how come there's no withdrawal symptoms? I've been on vacation for three days and haven't blogged, barely tweeted, barely Facebooked, and have yet to check into a single location using the local version of FourSquare. It's hard to...

2 weeks of tips on meaningful living online

2 weeks of tips on meaningful living online

Unplugging is not the only way to take control of your relationship to the Internet. If you want to create a more meaningful life and a healthier world, there are ways to pursue that online as well as offline. But you need to find tools that are more nuanced than the...

THE VERGE