Publications
THE WALL STREET JOURNAL
How to work when your life is a mess
This is the time of year when I often hear from other parents with autistic kids, or kids with other kinds of complex challenges. It’s the same time of year that often found our own family in crisis: Far enough into the school year that classroom meltdowns or calls...
The 3 meetings you need on your calendar
At their core, meetings are about relationship enablement. That’s the argument I make in my piece for the Harvard Business Review, 3 Project Management Strategies for a Hybrid Workplace. As I write in HBR: When so many of us have packed calendars, it’s tempting to...
The paradox of hybrid work
At long last, I have Covid. Our family had eluded the plague all this time, largely because we entered lockdown already optimized for isolation: Rob and I both worked from home, and one of our kids is homeschooled. I got Covid the way I expected: speaking to a roomful...
How to foster culture on hybrid teams
At its best, hybrid work not only boosts your employees’ individual effectiveness; it also strengthens your organization and team culture. But “culture” means different things to different people, partly because we tend to be a little fuzzy about defining it (is it...
How to play your way to AI fluency
Can coat hooks level up your AI skills? I’ll admit it sounds like a stretch. But that’s exactly how I boosted my AI literacy over the summer, as an almost accidental by-product of our home improvements. In the course of replacing our entryway closet with coat hooks, I...
The new collegiality
“I have to book a meeting just to get an answer to the simplest question.” “I get so stuck when there’s nobody around to bounce ideas off." “I feel so lonely and isolated when I’m working from home.” So many of our pain points around hybrid work come down to the...
Tune up your remote work skills
Employees who are starting their very first jobs—as remote workers with no direct, on-site supervision. Managers who are leading teams that include people they’ve never met—and need to support remotely. Professionals who have survived the transition from office to...
Inbox overwhelmed? Here’s how I kept mine empty for a year
This week marks my 52nd consecutive week of “Inbox zero”. I’ve been amazed at how regularly getting my inbox to empty has changed not only my relationship to email, but the way I work. In this article, I’ll tell you how I got to zero and how it’s paid off, so you can...
The new hybrid work
The new hybrid work isn’t just about where we work: that is, some combination of home plus office. It’s also about who we are working with: humans, or AIs? Thinking about hybrid work as an intersection of location and collaboration gives us a much better handle on how...
25 ways remote work has changed
25 years ago this month, I moved to Vancouver for love. That meant leaving my graduate-school program and associated work opportunities on the other side of the continent, and the other side of a national border. I needed some kind of income to keep me afloat in my...
The Harvard Business Review
How to work when your life is a mess
This is the time of year when I often hear from other parents with autistic kids, or kids with other kinds of complex challenges. It’s the same time of year that often found our own family in crisis: Far enough into the school year that classroom meltdowns or calls...
The 3 meetings you need on your calendar
At their core, meetings are about relationship enablement. That’s the argument I make in my piece for the Harvard Business Review, 3 Project Management Strategies for a Hybrid Workplace. As I write in HBR: When so many of us have packed calendars, it’s tempting to...
The paradox of hybrid work
At long last, I have Covid. Our family had eluded the plague all this time, largely because we entered lockdown already optimized for isolation: Rob and I both worked from home, and one of our kids is homeschooled. I got Covid the way I expected: speaking to a roomful...
How to foster culture on hybrid teams
At its best, hybrid work not only boosts your employees’ individual effectiveness; it also strengthens your organization and team culture. But “culture” means different things to different people, partly because we tend to be a little fuzzy about defining it (is it...
How to play your way to AI fluency
Can coat hooks level up your AI skills? I’ll admit it sounds like a stretch. But that’s exactly how I boosted my AI literacy over the summer, as an almost accidental by-product of our home improvements. In the course of replacing our entryway closet with coat hooks, I...
The new collegiality
“I have to book a meeting just to get an answer to the simplest question.” “I get so stuck when there’s nobody around to bounce ideas off." “I feel so lonely and isolated when I’m working from home.” So many of our pain points around hybrid work come down to the...
Tune up your remote work skills
Employees who are starting their very first jobs—as remote workers with no direct, on-site supervision. Managers who are leading teams that include people they’ve never met—and need to support remotely. Professionals who have survived the transition from office to...
Inbox overwhelmed? Here’s how I kept mine empty for a year
This week marks my 52nd consecutive week of “Inbox zero”. I’ve been amazed at how regularly getting my inbox to empty has changed not only my relationship to email, but the way I work. In this article, I’ll tell you how I got to zero and how it’s paid off, so you can...
The new hybrid work
The new hybrid work isn’t just about where we work: that is, some combination of home plus office. It’s also about who we are working with: humans, or AIs? Thinking about hybrid work as an intersection of location and collaboration gives us a much better handle on how...
25 ways remote work has changed
25 years ago this month, I moved to Vancouver for love. That meant leaving my graduate-school program and associated work opportunities on the other side of the continent, and the other side of a national border. I needed some kind of income to keep me afloat in my...
OneZero
Pssst! Someone put a chip in your head.
I love implanting computer chips in my friends’ brains. At least, I did until recently, when Elon Musk announced he’d gotten in on my action by actually implanting the first Neuralink chip in a live human subject. That’s when I realized Elon had killed what has long...
How to train your own AI in 15 minutes
The non-geek’s starter guide to building the skillset of the future with a custom GPT Managing people has long been the path to advancement. Now, the same is true of managing AIs. In many professions, there’s a point at which the only way up or forward is if you take...
How to plan what you can’t imagine
What career or professional decisions would you have made in 2018, if you'd known that in just two years, the world of work would look dramatically different? There are no do-overs for us as prisoners of linear time, but we can use our pandemic-era experience of...
Collaboration lessons from Die Hard
This article is just one long spoiler for the movie Die Hard. If you haven’t seen it, you should—it’s a classic! Unless you hate seeing gunfire; then you should really not see it. We often talk as if online collaboration is a new challenge, one minted by hybrid...
Meet your new robot cheerleader
The best thing an AI can produce? Better, happier humans. We should expect nothing less. And that means harnessing AI for joy, as well as productivity. That begins with using AI to boost your own professional or personal motivation. Just last week, I stumbled onto a...
Your Cyber Monday gift guide
Our Family Throughout History I created this gift collage from images I made with MyHeritage.com's AI Time Machine. I love Cyber Monday because it combines three of my favorite things: Shopping, gifting, and of course, Cyber. To help you make the most of the...
How to work when your life is a mess
This is the time of year when I often hear from other parents with autistic kids, or kids with other kinds of complex challenges. It’s the same time of year that often found our own family in crisis: Far enough into the school year that classroom meltdowns or calls...
The 3 meetings you need on your calendar
At their core, meetings are about relationship enablement. That’s the argument I make in my piece for the Harvard Business Review, 3 Project Management Strategies for a Hybrid Workplace. As I write in HBR: When so many of us have packed calendars, it’s tempting to...
JSTOR DAILY
Pssst! Someone put a chip in your head.
I love implanting computer chips in my friends’ brains. At least, I did until recently, when Elon Musk announced he’d gotten in on my action by actually implanting the first Neuralink chip in a live human subject. That’s when I realized Elon had killed what has long...
How to train your own AI in 15 minutes
The non-geek’s starter guide to building the skillset of the future with a custom GPT Managing people has long been the path to advancement. Now, the same is true of managing AIs. In many professions, there’s a point at which the only way up or forward is if you take...
How to plan what you can’t imagine
What career or professional decisions would you have made in 2018, if you'd known that in just two years, the world of work would look dramatically different? There are no do-overs for us as prisoners of linear time, but we can use our pandemic-era experience of...
Collaboration lessons from Die Hard
This article is just one long spoiler for the movie Die Hard. If you haven’t seen it, you should—it’s a classic! Unless you hate seeing gunfire; then you should really not see it. We often talk as if online collaboration is a new challenge, one minted by hybrid...
Meet your new robot cheerleader
The best thing an AI can produce? Better, happier humans. We should expect nothing less. And that means harnessing AI for joy, as well as productivity. That begins with using AI to boost your own professional or personal motivation. Just last week, I stumbled onto a...
Your Cyber Monday gift guide
Our Family Throughout History I created this gift collage from images I made with MyHeritage.com's AI Time Machine. I love Cyber Monday because it combines three of my favorite things: Shopping, gifting, and of course, Cyber. To help you make the most of the...
How to work when your life is a mess
This is the time of year when I often hear from other parents with autistic kids, or kids with other kinds of complex challenges. It’s the same time of year that often found our own family in crisis: Far enough into the school year that classroom meltdowns or calls...
The 3 meetings you need on your calendar
At their core, meetings are about relationship enablement. That’s the argument I make in my piece for the Harvard Business Review, 3 Project Management Strategies for a Hybrid Workplace. As I write in HBR: When so many of us have packed calendars, it’s tempting to...
THE VERGE
Learn to think visually with ChatGPT
I admire AI artists who can think of the right prompt to illustrate a concept or story. But I'm not a visual thinker, so the hardest part of image creation is often thinking about how to represent an idea visually. For my newsletter this week, I wanted a header image...
Stop prompting. Start talking.
Conversation is central to our working lives. It’s how we learn from one another, work through our own ideas, and perhaps most importantly, collaborate and co-create with others. Until a year or so ago, the creative and learning potential of conversation...
How to solve your work problems with AI
What can AI do for you, right now, to solve your immediate work problems? That’s the question I answer in my latest piece for The Wall Street Journal, in the cover story for their latest report on Artificial Intelligence. In 7 Everyday Work Problems AI Helps Me...
We are going to live forever in a post-carbon utopia
Great news! We are all going to live for many more long and healthy years, basking in the wealth and leisure of a society powered by abundant cheap energy and an explosion of medical and scientific miracles. That is seriously how I felt by the end of my week at...