Publications
THE WALL STREET JOURNAL
From the Wall Street Journal’s Daily Wrap: Twitter for CEOs (audio)
Why and how should CEOs use Twitter? That was the focus of my conversation with Michael Castner yesterday, on the Wall Street Journal's Daily Wrap. You can listen to that interview below, or read the Wall Street Journal story we were riffing off: Better Leadership...
How to crowdsource your Facebook Timeline
If you struggle to keep your Facebook Timeline dynamic and engaging, without creating what is simply a mirror of your Facebook or LinkedIn presence, the solution may not lie with you, but with your friends. For the past few months, I've been running a private...
The future of online nostalgia
Sometimes the only thing that makes the glitchiness of the Internet tolerable is the expectation that one day we will laugh nostalgically about the old days. Remember how we used to have iPads, but they couldn't see anything in Flash? Oh yeah -- FLASH!!! LOL Remember...
Online pickup, or online stalking? (From CBC Vancouver)
Finally, an online dating site that makes Plenty of Fish and Craigslist's Missed Connections look positively classy. My comments are included in the story that ran on CBC news tonight.
Social media opportunities for film and television
How can you conceive the social media project that will enrich your production company, broadcast network, film or TV show? That was the core question I spoke to today at Women in Film & Television Toronto, as part of their International Women in Digital Media...
Towards a geography of digital memory
I'm in Toronto for a lightning trip, speaking tomorrow at a luncheon hosted by Women in Film & Television. Tonight I'm staying at the Sutton Place Hotel, which puts me at the epicentre of memory for my first 25 years of life. From the east-facing window of my...
Who Are You Online? A 360-Degree View
Who are you when you go online? That’s a question that goes way beyond how you feel in your own…
3 ways you can use Pinterest
In my Friday post for Harvard Business Review, I provided companies with some ideas about how they could use Pinterest to connect with customers. Today, I want to suggest 3 ways to use Pinterest personally: Compile a list of purchases before deciding what to buy; or...
3 features that would make Pinterest even more useful
Today in the Harvard Business Review, I invite companies to meet your Pinterest customer -- me! I've been using Pinterest for over a year, after I was introduced to it by Samantha Lefort, a talented designer and Emily Carr University alum. My experience using...
5 ways to make task management software work for you
I have a love-hate relationship with task management software. On the one hand, I'm kind of obsessed with it: trying out new task and project management tools is one of my favorite pastimes, and it's hard for me to resist trying out each shiny new entry in the market....
The Harvard Business Review
From the Wall Street Journal’s Daily Wrap: Twitter for CEOs (audio)
Why and how should CEOs use Twitter? That was the focus of my conversation with Michael Castner yesterday, on the Wall Street Journal's Daily Wrap. You can listen to that interview below, or read the Wall Street Journal story we were riffing off: Better Leadership...
How to crowdsource your Facebook Timeline
If you struggle to keep your Facebook Timeline dynamic and engaging, without creating what is simply a mirror of your Facebook or LinkedIn presence, the solution may not lie with you, but with your friends. For the past few months, I've been running a private...
The future of online nostalgia
Sometimes the only thing that makes the glitchiness of the Internet tolerable is the expectation that one day we will laugh nostalgically about the old days. Remember how we used to have iPads, but they couldn't see anything in Flash? Oh yeah -- FLASH!!! LOL Remember...
Online pickup, or online stalking? (From CBC Vancouver)
Finally, an online dating site that makes Plenty of Fish and Craigslist's Missed Connections look positively classy. My comments are included in the story that ran on CBC news tonight.
Social media opportunities for film and television
How can you conceive the social media project that will enrich your production company, broadcast network, film or TV show? That was the core question I spoke to today at Women in Film & Television Toronto, as part of their International Women in Digital Media...
Towards a geography of digital memory
I'm in Toronto for a lightning trip, speaking tomorrow at a luncheon hosted by Women in Film & Television. Tonight I'm staying at the Sutton Place Hotel, which puts me at the epicentre of memory for my first 25 years of life. From the east-facing window of my...
Who Are You Online? A 360-Degree View
Who are you when you go online? That’s a question that goes way beyond how you feel in your own…
3 ways you can use Pinterest
In my Friday post for Harvard Business Review, I provided companies with some ideas about how they could use Pinterest to connect with customers. Today, I want to suggest 3 ways to use Pinterest personally: Compile a list of purchases before deciding what to buy; or...
3 features that would make Pinterest even more useful
Today in the Harvard Business Review, I invite companies to meet your Pinterest customer -- me! I've been using Pinterest for over a year, after I was introduced to it by Samantha Lefort, a talented designer and Emily Carr University alum. My experience using...
5 ways to make task management software work for you
I have a love-hate relationship with task management software. On the one hand, I'm kind of obsessed with it: trying out new task and project management tools is one of my favorite pastimes, and it's hard for me to resist trying out each shiny new entry in the market....
OneZero
Using the Internet to find empathy in solitude
Twitter is outsourced schizophrenia. I have a couple hundred voices I have consensually agreed to allow residence inside my brain. So writes Adam Brault in a very thoughtful blog post, I quit Twitter for a month and it completely changed my thinking about mostly...
ShopStyle: Diary of an online shopping addiction
Update: If you visit shopstyle.com from outside the U.S, you may be taken to an international site -- which in the case of the Canadian site has far fewer results. To access the U,S. site, visit this URL (and bookmark it). You'll be taken to the. women's clothes...
2×2: Filtering your Facebook friends
How do you decide to view or relate to different friends on Facebook? As with all things in life, this can be described by a 2x2 matrix: Love this person Not so much Entertaining Facebooker Add to my "A1 pals" list, which is the news feed I look at most of the time...
What to tell your kids about dating before the Internet
Hey, old people! By which I mean: hey, people my age! If you've been wondering what dating wisdom you can usefully impart to your teenage or soon-to-be teenage kids, you should read Stephanie Martin's thoughtful post on Dating in the Social Media Age. Stephanie...
Don’t blame the Internet for infidelity
The Petraeus drama reflects the enticements and betrayals of our new, disembodied modes of discourse. The come-ons, the flirtations, the stalking, the alleged harassment: all were abetted by the deceptive cloak of cyberspace, and all were immortalized there. It’s a...
Smartphones have transported us from an offline third place
Public transit used to be a version of what Ray Oldenburg calls a “third place”: a neutral space, neither work nor home, in which conversation and community can unfold. Have smartphones changed that?
6 ways to speed up your social media response times
Speed is essential to developing the right social media campaign, response or update. In my last post, I looked at how the right kind of market research program can support faster and more responsive social media management, inspired by The Quick and the Dead, a new...
Why the speed of research matters in social media
How quickly do you have to reply to a critical tweet? How long does it take for the right video to go viral? How often do you have to update your company's Facebook page? Speed is at the heart of many of the questions that come up over and over again in social media....
JSTOR DAILY
Using the Internet to find empathy in solitude
Twitter is outsourced schizophrenia. I have a couple hundred voices I have consensually agreed to allow residence inside my brain. So writes Adam Brault in a very thoughtful blog post, I quit Twitter for a month and it completely changed my thinking about mostly...
ShopStyle: Diary of an online shopping addiction
Update: If you visit shopstyle.com from outside the U.S, you may be taken to an international site -- which in the case of the Canadian site has far fewer results. To access the U,S. site, visit this URL (and bookmark it). You'll be taken to the. women's clothes...
2×2: Filtering your Facebook friends
How do you decide to view or relate to different friends on Facebook? As with all things in life, this can be described by a 2x2 matrix: Love this person Not so much Entertaining Facebooker Add to my "A1 pals" list, which is the news feed I look at most of the time...
What to tell your kids about dating before the Internet
Hey, old people! By which I mean: hey, people my age! If you've been wondering what dating wisdom you can usefully impart to your teenage or soon-to-be teenage kids, you should read Stephanie Martin's thoughtful post on Dating in the Social Media Age. Stephanie...
Don’t blame the Internet for infidelity
The Petraeus drama reflects the enticements and betrayals of our new, disembodied modes of discourse. The come-ons, the flirtations, the stalking, the alleged harassment: all were abetted by the deceptive cloak of cyberspace, and all were immortalized there. It’s a...
Smartphones have transported us from an offline third place
Public transit used to be a version of what Ray Oldenburg calls a “third place”: a neutral space, neither work nor home, in which conversation and community can unfold. Have smartphones changed that?
6 ways to speed up your social media response times
Speed is essential to developing the right social media campaign, response or update. In my last post, I looked at how the right kind of market research program can support faster and more responsive social media management, inspired by The Quick and the Dead, a new...
Why the speed of research matters in social media
How quickly do you have to reply to a critical tweet? How long does it take for the right video to go viral? How often do you have to update your company's Facebook page? Speed is at the heart of many of the questions that come up over and over again in social media....
THE VERGE
How Email destroyed the world
I spent the last day of Western Civilization addressing the very phenomenon that caused our collective downfall: email. On November 8th—Election Day—I spent six hours in a rented studio in Manhattan, taping a new class for Skillshare. Email Productivity: Work Smarter...
Resistance is futile: A success story
Sometimes success looks like a little boy sobbing his eyes out. This success story begins yesterday morning, when Peanut showed up at school in his Halloween costume: a Borg cube. For those of you who aren’t Star Trek fans, let me explain that the Borg are a race of...
In The Orange Dot: Is my kid addicted to tech or am I just old?
Even adults can get obsessed with their social media analytics. So what do you do when your kids start measuring their every online move.
Rock Bottom
When we finally pulled Peanut out of public school at the end of Grade 2, I thought we’d reached rock bottom. We had a 7-year-old with a basket of diagnoses and labels: anxiety, ADHD, sensory processing issues, tic disorder, fine motor lags and a 99.99th percentile...