Publications

THE WALL STREET JOURNAL

10 action recommendations based on Industry Canada’s Digital Economy conference

10 action recommendations based on Industry Canada’s Digital Economy conference

Today’s Digital Economy conference has surfaced the hunger for a serious effort at moving Canada back into a leadership position in the global digital economy. As the day has unfolded, many people have noted that we need to meet that hunger with a concrete action plan. Here’s my first crack at a set of recommendations, guided by our experience in the emergent field of social media, for both action and further dialogue.

5 ways to protect your Mac’s looks and performance

5 ways to protect your Mac’s looks and performance

Like any passionate affair, your romance with a new Mac can fizzle when you discover the limitations of your beloved. Your new Mac is much less likely to drive you crazy than that old machine running Windows Vista, but it’s not without the occasional quirk. Here are five highly recommended investments that will help protect you from software frustrations or hardware failures.

The Harvard Business Review

10 action recommendations based on Industry Canada’s Digital Economy conference

10 action recommendations based on Industry Canada’s Digital Economy conference

Today’s Digital Economy conference has surfaced the hunger for a serious effort at moving Canada back into a leadership position in the global digital economy. As the day has unfolded, many people have noted that we need to meet that hunger with a concrete action plan. Here’s my first crack at a set of recommendations, guided by our experience in the emergent field of social media, for both action and further dialogue.

5 ways to protect your Mac’s looks and performance

5 ways to protect your Mac’s looks and performance

Like any passionate affair, your romance with a new Mac can fizzle when you discover the limitations of your beloved. Your new Mac is much less likely to drive you crazy than that old machine running Windows Vista, but it’s not without the occasional quirk. Here are five highly recommended investments that will help protect you from software frustrations or hardware failures.

OneZero

What we look like when we plug in

What we look like when we plug in

We all see them. Perhaps we are among the guilty ones. We see them at restaurants: Families at dinner; each member plugged into his or her iPad, iPhone or iPod. We see them at work: Colleagues texting and checking statuses on social networking sites while...

Social media vs reality

Social media vs reality

There's been a lot of hand-wringing lately about how the Internet is impoverishing our minds, souls and relationships. But Matthew Gallion has written what may now be my favorite articulation of why we should worry about the web in his post on Social Media and the...

Family movie night: The 2×2

Family movie night: The 2×2

Like everything in life, the conundrum that is Family Movie Night can be reduced to a 2x2 table. Common Sense Media has solved a lot of our household media selection challenges, but it's yet to resolve this one. Your kids will find this movie...   Appropriate for...

The single woman’s guide to texting

My husband and I are closing in on our 10th wedding anniversary, and for the most part, that is great news. About 11.5 years out of our past 12 years together have been very very happy, and if you zero out the months that were tense because one of us had a new Macbook...

JSTOR DAILY

What we look like when we plug in

What we look like when we plug in

We all see them. Perhaps we are among the guilty ones. We see them at restaurants: Families at dinner; each member plugged into his or her iPad, iPhone or iPod. We see them at work: Colleagues texting and checking statuses on social networking sites while...

Social media vs reality

Social media vs reality

There's been a lot of hand-wringing lately about how the Internet is impoverishing our minds, souls and relationships. But Matthew Gallion has written what may now be my favorite articulation of why we should worry about the web in his post on Social Media and the...

Family movie night: The 2×2

Family movie night: The 2×2

Like everything in life, the conundrum that is Family Movie Night can be reduced to a 2x2 table. Common Sense Media has solved a lot of our household media selection challenges, but it's yet to resolve this one. Your kids will find this movie...   Appropriate for...

The single woman’s guide to texting

My husband and I are closing in on our 10th wedding anniversary, and for the most part, that is great news. About 11.5 years out of our past 12 years together have been very very happy, and if you zero out the months that were tense because one of us had a new Macbook...

THE VERGE

Learning from social media failure at Qantas and beyond

Learning from social media failure at Qantas and beyond

My latest post for Harvard Business tackles the lessons other companies can learn from the latest social media disaster, this time brought to you by Qantas Airways: [A]irlines are far from the only businesses to face a newly redrawn balance-of-power between company...