Publications
THE WALL STREET JOURNAL
Facebook dating: 8 tips for pickup artists (or how to avoid them)
The slender brunette in the airport lounge had just ended a cell phone call when a young man with heavily gelled blonde hair sat down next to her. "Do you have Internet on your phone?" he asked. "I'm trying to find out the weather." "Sorry, I can't get a connection,"...
Creating a visitor’s guide to your home tech setup
One of the joys of living in a multicultural society is the experience of welcoming someone from a different heritage into your home, and introducing them to the various artifacts, practices and beliefs of your own culture. It is in this spirit that we sometimes...
13 essential ingredients for your blogging setup
The 3 essential questions every blogger should answer
Any blogger — newbie or pro — should be able to answer these three essential questions about his or her blog.
5 questions that will make the most of your social media vacation
Do you suspect that taking a brief or extended break from the Internet would make you happier, smarter or taller? Tackle these 5 questions to get the most from your social media vacation.
10 challenging perspectives on social media & the Vancouver riots
The past week has been a laboratory in the power and limitations of online dialogue. While I have been troubled by the number of simplistic, hostile or unconsidered posts and comments about crowdsourcing the identification of rioters, I have more often been astounded...
Riot vigilantes speak for themselves
In the past couple of days I've heard from people who were initially enthusiastic about the crowdsourcing of rioter identification, but now see the concern with this kind of vigilantism. I'd love to take credit, but I'm not the most convincing voice in this argument....
Crowdsourced repression: Could it happen here?
The debate that is unfolding online about crowdsourced surveillance -- what Christopher Parson referred to as Vancouver's Human Flesh Search Engine -- rests on two implicit assumptions. It's time to get clear about what they are, so that people can talk more...
On the dangers of crowdsourced surveillance
My blog post for Harvard Business today looks at the troubling online reaction to last night's riots in Vancouver. Reflecting on the widespread enthusiasm for using social media to track down criminals, I wrote: I don't think we want to live in a society that turns...
8 ways to beat the urgency trap in online communications
In a thoughtful post about The Pitfalls of social media, Aleksandr Voinov writes Social Media exerts pressure on us to do things immediately and respond to everything immediately. I'm not sure about you, but sometimes I like to think things through and discuss it with...
The Harvard Business Review
Facebook dating: 8 tips for pickup artists (or how to avoid them)
The slender brunette in the airport lounge had just ended a cell phone call when a young man with heavily gelled blonde hair sat down next to her. "Do you have Internet on your phone?" he asked. "I'm trying to find out the weather." "Sorry, I can't get a connection,"...
Creating a visitor’s guide to your home tech setup
One of the joys of living in a multicultural society is the experience of welcoming someone from a different heritage into your home, and introducing them to the various artifacts, practices and beliefs of your own culture. It is in this spirit that we sometimes...
13 essential ingredients for your blogging setup
The 3 essential questions every blogger should answer
Any blogger — newbie or pro — should be able to answer these three essential questions about his or her blog.
5 questions that will make the most of your social media vacation
Do you suspect that taking a brief or extended break from the Internet would make you happier, smarter or taller? Tackle these 5 questions to get the most from your social media vacation.
10 challenging perspectives on social media & the Vancouver riots
The past week has been a laboratory in the power and limitations of online dialogue. While I have been troubled by the number of simplistic, hostile or unconsidered posts and comments about crowdsourcing the identification of rioters, I have more often been astounded...
Riot vigilantes speak for themselves
In the past couple of days I've heard from people who were initially enthusiastic about the crowdsourcing of rioter identification, but now see the concern with this kind of vigilantism. I'd love to take credit, but I'm not the most convincing voice in this argument....
Crowdsourced repression: Could it happen here?
The debate that is unfolding online about crowdsourced surveillance -- what Christopher Parson referred to as Vancouver's Human Flesh Search Engine -- rests on two implicit assumptions. It's time to get clear about what they are, so that people can talk more...
On the dangers of crowdsourced surveillance
My blog post for Harvard Business today looks at the troubling online reaction to last night's riots in Vancouver. Reflecting on the widespread enthusiasm for using social media to track down criminals, I wrote: I don't think we want to live in a society that turns...
8 ways to beat the urgency trap in online communications
In a thoughtful post about The Pitfalls of social media, Aleksandr Voinov writes Social Media exerts pressure on us to do things immediately and respond to everything immediately. I'm not sure about you, but sometimes I like to think things through and discuss it with...
OneZero
How to follow your own principles online
Listen carefully to any twinge of discomfort when you’re online. It’s there to help you learn how to follow your own principles online.
Delete your Klout profile and be more than a Klout score
7 steps to deleting your Klout score, following through on my Harvard Business Review blog post, “The Social Sanity Manifesto”.
Learn to listen online by lurking silently on one social network
Today's practice: Practice your listening skills by choosing one social network where you'll pay active attention, but not actually contribute. My friend Jason Mogus likes to say that we teach what we need to learn. I have long taken this as the single best...
Learning about online graffiti from bathroom graffiti
Today's practice: When you find an online comment or contribution that truly annoys you, put it on your desktop or bulletin board. It's your own personal classroom for learning about difference, and practicing tolerance. When companies, organizations or individuals...
Let your team choose project software for your online collaboration
If you’re a project software or online collaboration geek, you want your team to use your tools. Here’s how to make their tools work for you.
What is an ebook? 6 questions about the future of books
Tonight Emily Carr students presented 5 ebook prototypes developed over the course of this semester in an ebook design course. As the students presented their work, and members of the local business, tech and creative communities responded to them, it was clear that...
Is online activism effective? 5 ways to ask (and answer) the question
Can social media catalyze or support political change? To answer that question, you have to understand who is asking, and what they really want to know. And it's the fundamental question we addressed today in a panel on social media and political activism at Meshwest...
The 6 great tech religions, and how to resist them
It's Friday night again: time for good Jews to light their sabbath candles, or in our family's religious tradition, to feel vaguely guilty for not even thinking of it. We lead highly secular lives, not because we're techno-centric geeks, but in spite of it. For all...
JSTOR DAILY
How to follow your own principles online
Listen carefully to any twinge of discomfort when you’re online. It’s there to help you learn how to follow your own principles online.
Delete your Klout profile and be more than a Klout score
7 steps to deleting your Klout score, following through on my Harvard Business Review blog post, “The Social Sanity Manifesto”.
Learn to listen online by lurking silently on one social network
Today's practice: Practice your listening skills by choosing one social network where you'll pay active attention, but not actually contribute. My friend Jason Mogus likes to say that we teach what we need to learn. I have long taken this as the single best...
Learning about online graffiti from bathroom graffiti
Today's practice: When you find an online comment or contribution that truly annoys you, put it on your desktop or bulletin board. It's your own personal classroom for learning about difference, and practicing tolerance. When companies, organizations or individuals...
Let your team choose project software for your online collaboration
If you’re a project software or online collaboration geek, you want your team to use your tools. Here’s how to make their tools work for you.
What is an ebook? 6 questions about the future of books
Tonight Emily Carr students presented 5 ebook prototypes developed over the course of this semester in an ebook design course. As the students presented their work, and members of the local business, tech and creative communities responded to them, it was clear that...
Is online activism effective? 5 ways to ask (and answer) the question
Can social media catalyze or support political change? To answer that question, you have to understand who is asking, and what they really want to know. And it's the fundamental question we addressed today in a panel on social media and political activism at Meshwest...
The 6 great tech religions, and how to resist them
It's Friday night again: time for good Jews to light their sabbath candles, or in our family's religious tradition, to feel vaguely guilty for not even thinking of it. We lead highly secular lives, not because we're techno-centric geeks, but in spite of it. For all...
THE VERGE
8 easy ways to make me (and everyone else) love you more online
We all know the world runs on love. But every day, we squander that love by bugging the living crap out of other people, thanks to our careless interactions with technology. The good news is that there are some simple ways to avoid annoying people online (and off)....
Why I’m leaving Vision Critical
As of today, I’m leaving my role as Vision Critical’s VP of Social Media so I can spend more time with my devices. While it’s been a delight to lead Vision Critical’s efforts on social media R&D, I’m returning to my life as an independent consultant so that I can...
How much sharing goes on in the “sharing economy”?
How much of the sharing economy really involves sharing? It's a question that came up first thing today at the Collaborative Economy Conference, and it's a question that came up in a number of responses to my recent post on picking the winners and losers of the...
If conferences were like slot machines
My Facebook friends should be forgiven if they think I'm in Vegas to try out novelty slot machines. I was actually here to deliver three presentations on "How social media drives consumer decisions" at the LeadingRE real estate conference. I got to my last...