Publications
THE WALL STREET JOURNAL
What Mastodon means to your work
Just four weeks ago, I posted that I was officially, permanently worn out with social media. But it only took three weeks to change my mind. And four weeks for me to see that a better version of social media could create better workplaces, too. Hope looks like...
How to learn from hybrid mistakes
Don’t be surprised if you make some mistakes during the transition to hybrid work. I’m not just talking about mistakes in how you transition to a hybrid work arrangement: I’m talking about garden-variety operational, service and professional errors that happen as a...
Why it pays to blur work and home
The less we see each other in the literal sense—the less time we spend co-working in the same physical location—the more our culture and bonds depend on seeing each other in the metaphorical sense, as full humans. And we can’t do that if we continue to patrol the...
How Hybrid Work Solves the Resilience Gap
Nothing is more essential to personal or professional success than resilience: the ability to rethink, reorganize and recover when your plans go awry. Resilience is what allows us to find another path forward when we hit a roadblock; to let go of what we expected and...
The hybrid worker’s guide to screen time
How do you keep screen time intentional, healthy and rewarding? It’s a question many of us ask about our screen-glazed kids, but it’s also a question we need to ask of ourselves. Phones, computers and other gadgets are easy to overuse, not simply because we are frail...
No, Coda didn’t pay for that post.
No, Coda didn’t pay me to write that last post. But a few people wrote to ask, so I want to share the incriminating truth: I wrote that ode to Coda because I’m geeky, enthusiastic and incredibly bossy. I’m geeky enough to love a really good piece of software the way...
Your virtual Swiss Army Knife: Coda
What’s the best task list tool? How should I manage my social media content calendar? What system should I use to manage my startup’s sales pipeline? How can I keep track of my kid’s homework? I give the same answer to all of these questions: Coda. Coda is a flexible,...
Weird at Work
There is nothing like daily office attendance for teaching an employee how to fit in. That’s exactly why so many employers are fretful over the impact of hybrid and remote work on workplace culture, that nebulous term for the alchemy of knowledge exchange, human...
Meet the Dirty Digital Dozen
I grew up with a single mom who was half Wonder Woman, half Mary Tyler Moore: She managed to combine a significant career with raising a kid on her own. You know what she didn’t have to deal with? 7 p.m. emails. Digital communications tools like email, Google Docs,...
Why your rights shouldn’t depend on your employer
The Supreme Court decision that struck down Roe v. Wade also ushered in a new era for the workplace, and for how all of us—yes, in every country—relate to our employers and employees. Within hours of the decision, a string of major companies announced their intention...
The Harvard Business Review
What Mastodon means to your work
Just four weeks ago, I posted that I was officially, permanently worn out with social media. But it only took three weeks to change my mind. And four weeks for me to see that a better version of social media could create better workplaces, too. Hope looks like...
How to learn from hybrid mistakes
Don’t be surprised if you make some mistakes during the transition to hybrid work. I’m not just talking about mistakes in how you transition to a hybrid work arrangement: I’m talking about garden-variety operational, service and professional errors that happen as a...
Why it pays to blur work and home
The less we see each other in the literal sense—the less time we spend co-working in the same physical location—the more our culture and bonds depend on seeing each other in the metaphorical sense, as full humans. And we can’t do that if we continue to patrol the...
How Hybrid Work Solves the Resilience Gap
Nothing is more essential to personal or professional success than resilience: the ability to rethink, reorganize and recover when your plans go awry. Resilience is what allows us to find another path forward when we hit a roadblock; to let go of what we expected and...
The hybrid worker’s guide to screen time
How do you keep screen time intentional, healthy and rewarding? It’s a question many of us ask about our screen-glazed kids, but it’s also a question we need to ask of ourselves. Phones, computers and other gadgets are easy to overuse, not simply because we are frail...
No, Coda didn’t pay for that post.
No, Coda didn’t pay me to write that last post. But a few people wrote to ask, so I want to share the incriminating truth: I wrote that ode to Coda because I’m geeky, enthusiastic and incredibly bossy. I’m geeky enough to love a really good piece of software the way...
Your virtual Swiss Army Knife: Coda
What’s the best task list tool? How should I manage my social media content calendar? What system should I use to manage my startup’s sales pipeline? How can I keep track of my kid’s homework? I give the same answer to all of these questions: Coda. Coda is a flexible,...
Weird at Work
There is nothing like daily office attendance for teaching an employee how to fit in. That’s exactly why so many employers are fretful over the impact of hybrid and remote work on workplace culture, that nebulous term for the alchemy of knowledge exchange, human...
Meet the Dirty Digital Dozen
I grew up with a single mom who was half Wonder Woman, half Mary Tyler Moore: She managed to combine a significant career with raising a kid on her own. You know what she didn’t have to deal with? 7 p.m. emails. Digital communications tools like email, Google Docs,...
Why your rights shouldn’t depend on your employer
The Supreme Court decision that struck down Roe v. Wade also ushered in a new era for the workplace, and for how all of us—yes, in every country—relate to our employers and employees. Within hours of the decision, a string of major companies announced their intention...
OneZero
To Write Better, Use AI to Write Faster
What’s more valuable: Writing fast, or writing well? Thanks to GPT and other generative AI tools, you don’t have to choose. In fact, you may find that writing more quickly (with the help of Al) lets you produce much better writing. Turning speed into quality...
Hybrid work is up for negotiation
More and more organizations are forcing workers back to the office, imagining that economic pressure and a loosening job market mean employees will have to accept whatever job schedules or flexibility they’re offered. These remote-skeptical employers need to pay close...
Will artificial intellegience make collaboration better—or much, much worse?
The workplace impact of AI isn’t just a matter of whether, but when and which jobs get replaced or reinvented by artificial intelligence. AI is already rewriting the rules of how we work together—by reshaping our interactions with other humans. That’s the flip side of...
How GPT Clears Hybrid Work’s Top 3 Roadblocks
With all the big-picture discussions about how AI is going to change the future of work, it’s easy to lose sight of how AI could change our working lives right now. But the more time I spend using ChatGPT, and honing the skill of coaxing really useful responses...
Variety is the spice of work
From social media bios that declare expertise in a specific niche, to the way search engines reward us for “owning” particular topics or keywords, the modern professional world loves to signal that depth matters more than breadth. But breadth and variety are essential...
The robots are coming
If you think your working life changed a lot in the past three years, buckle up: It’s going to change even more in the next three. That’s because artificial intelligence is now mature enough to dramatically change the way many of us do our work. And while it may be...
TV that works harder
I watch a lot of TV. My TV habit often surprises people, because I seem like a pretty productive person—and it’s true, I get a lot done in a day! But I also watch a lot of TV: four or five hours a day, according to both subjective experience and hard data. If those...
The Joy of Tedious Work
Coaches and strategists often encourage us to maximize impact by spending most of our time and attention in the zone where we make the greatest contribution. We’re told: Focus your days on the projects and tasks where you have something unique to add, or where only...
JSTOR DAILY
To Write Better, Use AI to Write Faster
What’s more valuable: Writing fast, or writing well? Thanks to GPT and other generative AI tools, you don’t have to choose. In fact, you may find that writing more quickly (with the help of Al) lets you produce much better writing. Turning speed into quality...
Hybrid work is up for negotiation
More and more organizations are forcing workers back to the office, imagining that economic pressure and a loosening job market mean employees will have to accept whatever job schedules or flexibility they’re offered. These remote-skeptical employers need to pay close...
Will artificial intellegience make collaboration better—or much, much worse?
The workplace impact of AI isn’t just a matter of whether, but when and which jobs get replaced or reinvented by artificial intelligence. AI is already rewriting the rules of how we work together—by reshaping our interactions with other humans. That’s the flip side of...
How GPT Clears Hybrid Work’s Top 3 Roadblocks
With all the big-picture discussions about how AI is going to change the future of work, it’s easy to lose sight of how AI could change our working lives right now. But the more time I spend using ChatGPT, and honing the skill of coaxing really useful responses...
Variety is the spice of work
From social media bios that declare expertise in a specific niche, to the way search engines reward us for “owning” particular topics or keywords, the modern professional world loves to signal that depth matters more than breadth. But breadth and variety are essential...
The robots are coming
If you think your working life changed a lot in the past three years, buckle up: It’s going to change even more in the next three. That’s because artificial intelligence is now mature enough to dramatically change the way many of us do our work. And while it may be...
TV that works harder
I watch a lot of TV. My TV habit often surprises people, because I seem like a pretty productive person—and it’s true, I get a lot done in a day! But I also watch a lot of TV: four or five hours a day, according to both subjective experience and hard data. If those...
The Joy of Tedious Work
Coaches and strategists often encourage us to maximize impact by spending most of our time and attention in the zone where we make the greatest contribution. We’re told: Focus your days on the projects and tasks where you have something unique to add, or where only...
THE VERGE
My AI-enabled Work Day
How can AI actually make your day-to-day work easier, more fun and more effective? This snapshot shows you a day in the life of working with AI.
5 ways to customize your work
It’s time to work like us There’s no one best way to work—but it’s not easy to figure out the work practices that align with our individual preferences and talents. How do creative thinkers find their own best way to work? What tactics and tools unlock their unique...
4 ways to make work fun
So many of us now spend big portions of our working lives at home, but we’ve brought the office home with us — including a whole lot of outdated ideas about what’s professional or what work is supposed to look or feel like. But there is nothing unprofessional about...