Publications
THE WALL STREET JOURNAL
Culture in the hybrid workplace
What does hybrid work do to our organizational culture? How do we help nourish a sense of culture within a distributed team? Why do I feel so disconnected from my colleagues, or so isolated in my time at home? These are questions I hear when speaking with...
Tune up your burnout busters
Combine meeting and walking. If you don’t need to be on camera, or need to take only minimal notes, go for a walk during the call. I’ve found that these meetings often allow me to be more creative—and make a stronger personal connection—than what happens on a...
R.I.P. social media. Long live hybrid work?
Elon Musk’s acquisition of Twitter has sent me into mourning — not just for that once-beloved social network, but for social media in general. And with that grief has come something like recognition: recognition that my optimistic view of hybrid work parallels the...
What Mastodon means to your work
Just four weeks ago, I posted that I was officially, permanently worn out with social media. But it only took three weeks to change my mind. And four weeks for me to see that a better version of social media could create better workplaces, too. Hope looks like...
How to learn from hybrid mistakes
Don’t be surprised if you make some mistakes during the transition to hybrid work. I’m not just talking about mistakes in how you transition to a hybrid work arrangement: I’m talking about garden-variety operational, service and professional errors that happen as a...
Why it pays to blur work and home
The less we see each other in the literal sense—the less time we spend co-working in the same physical location—the more our culture and bonds depend on seeing each other in the metaphorical sense, as full humans. And we can’t do that if we continue to patrol the...
How Hybrid Work Solves the Resilience Gap
Nothing is more essential to personal or professional success than resilience: the ability to rethink, reorganize and recover when your plans go awry. Resilience is what allows us to find another path forward when we hit a roadblock; to let go of what we expected and...
The hybrid worker’s guide to screen time
How do you keep screen time intentional, healthy and rewarding? It’s a question many of us ask about our screen-glazed kids, but it’s also a question we need to ask of ourselves. Phones, computers and other gadgets are easy to overuse, not simply because we are frail...
No, Coda didn’t pay for that post.
No, Coda didn’t pay me to write that last post. But a few people wrote to ask, so I want to share the incriminating truth: I wrote that ode to Coda because I’m geeky, enthusiastic and incredibly bossy. I’m geeky enough to love a really good piece of software the way...
Your virtual Swiss Army Knife: Coda
What’s the best task list tool? How should I manage my social media content calendar? What system should I use to manage my startup’s sales pipeline? How can I keep track of my kid’s homework? I give the same answer to all of these questions: Coda. Coda is a flexible,...
The Harvard Business Review
Culture in the hybrid workplace
What does hybrid work do to our organizational culture? How do we help nourish a sense of culture within a distributed team? Why do I feel so disconnected from my colleagues, or so isolated in my time at home? These are questions I hear when speaking with...
Tune up your burnout busters
Combine meeting and walking. If you don’t need to be on camera, or need to take only minimal notes, go for a walk during the call. I’ve found that these meetings often allow me to be more creative—and make a stronger personal connection—than what happens on a...
R.I.P. social media. Long live hybrid work?
Elon Musk’s acquisition of Twitter has sent me into mourning — not just for that once-beloved social network, but for social media in general. And with that grief has come something like recognition: recognition that my optimistic view of hybrid work parallels the...
What Mastodon means to your work
Just four weeks ago, I posted that I was officially, permanently worn out with social media. But it only took three weeks to change my mind. And four weeks for me to see that a better version of social media could create better workplaces, too. Hope looks like...
How to learn from hybrid mistakes
Don’t be surprised if you make some mistakes during the transition to hybrid work. I’m not just talking about mistakes in how you transition to a hybrid work arrangement: I’m talking about garden-variety operational, service and professional errors that happen as a...
Why it pays to blur work and home
The less we see each other in the literal sense—the less time we spend co-working in the same physical location—the more our culture and bonds depend on seeing each other in the metaphorical sense, as full humans. And we can’t do that if we continue to patrol the...
How Hybrid Work Solves the Resilience Gap
Nothing is more essential to personal or professional success than resilience: the ability to rethink, reorganize and recover when your plans go awry. Resilience is what allows us to find another path forward when we hit a roadblock; to let go of what we expected and...
The hybrid worker’s guide to screen time
How do you keep screen time intentional, healthy and rewarding? It’s a question many of us ask about our screen-glazed kids, but it’s also a question we need to ask of ourselves. Phones, computers and other gadgets are easy to overuse, not simply because we are frail...
No, Coda didn’t pay for that post.
No, Coda didn’t pay me to write that last post. But a few people wrote to ask, so I want to share the incriminating truth: I wrote that ode to Coda because I’m geeky, enthusiastic and incredibly bossy. I’m geeky enough to love a really good piece of software the way...
Your virtual Swiss Army Knife: Coda
What’s the best task list tool? How should I manage my social media content calendar? What system should I use to manage my startup’s sales pipeline? How can I keep track of my kid’s homework? I give the same answer to all of these questions: Coda. Coda is a flexible,...
OneZero
Nature is your new office
When I was in school, there was an easy way to tell the nice teachers from the mean teachers: The nice teachers moved at least one class meeting outdoors as soon as the weather was good. The mean teachers ignored the end of Canadian winter and kept us at our indoor...
To Write Better, Use AI to Write Faster
What’s more valuable: Writing fast, or writing well? Thanks to GPT and other generative AI tools, you don’t have to choose. In fact, you may find that writing more quickly (with the help of Al) lets you produce much better writing. Turning speed into quality...
Hybrid work is up for negotiation
More and more organizations are forcing workers back to the office, imagining that economic pressure and a loosening job market mean employees will have to accept whatever job schedules or flexibility they’re offered. These remote-skeptical employers need to pay close...
Will artificial intellegience make collaboration better—or much, much worse?
The workplace impact of AI isn’t just a matter of whether, but when and which jobs get replaced or reinvented by artificial intelligence. AI is already rewriting the rules of how we work together—by reshaping our interactions with other humans. That’s the flip side of...
How GPT Clears Hybrid Work’s Top 3 Roadblocks
With all the big-picture discussions about how AI is going to change the future of work, it’s easy to lose sight of how AI could change our working lives right now. But the more time I spend using ChatGPT, and honing the skill of coaxing really useful responses...
Variety is the spice of work
From social media bios that declare expertise in a specific niche, to the way search engines reward us for “owning” particular topics or keywords, the modern professional world loves to signal that depth matters more than breadth. But breadth and variety are essential...
The robots are coming
If you think your working life changed a lot in the past three years, buckle up: It’s going to change even more in the next three. That’s because artificial intelligence is now mature enough to dramatically change the way many of us do our work. And while it may be...
TV that works harder
I watch a lot of TV. My TV habit often surprises people, because I seem like a pretty productive person—and it’s true, I get a lot done in a day! But I also watch a lot of TV: four or five hours a day, according to both subjective experience and hard data. If those...
JSTOR DAILY
Nature is your new office
When I was in school, there was an easy way to tell the nice teachers from the mean teachers: The nice teachers moved at least one class meeting outdoors as soon as the weather was good. The mean teachers ignored the end of Canadian winter and kept us at our indoor...
To Write Better, Use AI to Write Faster
What’s more valuable: Writing fast, or writing well? Thanks to GPT and other generative AI tools, you don’t have to choose. In fact, you may find that writing more quickly (with the help of Al) lets you produce much better writing. Turning speed into quality...
Hybrid work is up for negotiation
More and more organizations are forcing workers back to the office, imagining that economic pressure and a loosening job market mean employees will have to accept whatever job schedules or flexibility they’re offered. These remote-skeptical employers need to pay close...
Will artificial intellegience make collaboration better—or much, much worse?
The workplace impact of AI isn’t just a matter of whether, but when and which jobs get replaced or reinvented by artificial intelligence. AI is already rewriting the rules of how we work together—by reshaping our interactions with other humans. That’s the flip side of...
How GPT Clears Hybrid Work’s Top 3 Roadblocks
With all the big-picture discussions about how AI is going to change the future of work, it’s easy to lose sight of how AI could change our working lives right now. But the more time I spend using ChatGPT, and honing the skill of coaxing really useful responses...
Variety is the spice of work
From social media bios that declare expertise in a specific niche, to the way search engines reward us for “owning” particular topics or keywords, the modern professional world loves to signal that depth matters more than breadth. But breadth and variety are essential...
The robots are coming
If you think your working life changed a lot in the past three years, buckle up: It’s going to change even more in the next three. That’s because artificial intelligence is now mature enough to dramatically change the way many of us do our work. And while it may be...
TV that works harder
I watch a lot of TV. My TV habit often surprises people, because I seem like a pretty productive person—and it’s true, I get a lot done in a day! But I also watch a lot of TV: four or five hours a day, according to both subjective experience and hard data. If those...
THE VERGE
Walk and Work with ChatGPT
6 Ways to Recharge
Watching The Lazarus Project is one the ways I recharge at the end of a workday We can only sustain our attention for so long before we need a cognitive break. That's one of the key points in Attention Span, by Gloria Mark. Her book takes decades of...
Get ready for upload
Hybrid work warmed us up for the world of generative AI in many ways: When you’re already used to interacting with your colleagues via chat rather than in person, it’s easier to get used to riffing with a chat-based AI. When you’re constantly overloaded by...
Pssst! Someone put a chip in your head.
I love implanting computer chips in my friends’ brains. At least, I did until recently, when Elon Musk announced he’d gotten in on my action by actually implanting the first Neuralink chip in a live human subject. That’s when I realized Elon had killed what has long...