Publications
THE WALL STREET JOURNAL
If conferences were like slot machines
My Facebook friends should be forgiven if they think I'm in Vegas to try out novelty slot machines. I was actually here to deliver three presentations on "How social media drives consumer decisions" at the LeadingRE real estate conference. I got to my last...
Can shomi solve Canada’s video streaming problem?
When I drove past a billboard earlier this week that promised me a new universe of streaming media, I nearly pulled over to the side of the road so that I could try it. Right. Now. Was this the day I'd been waiting for? The day when I'd finally experience the joy of...
What’s wrong with the Ello backlash
My latest blog post for the Harvard Business Review argues that Ello -- the "it" social network of the week -- is a wake-up call for businesses to re-assess their social media strategy in light of growing public concerns about privacy and ad targeting. But what about...
11 best practices for working with an editor
My latest blog post for the Harvard Business Review makes the case for adding an editor to your content marketing team. As I note in that post, Content marketing will only deliver on its promise if it’s good enough to deliver customers–that’s why improving the quality...
Homeschooling as a working mom: the pie chart
It's week two of the school year -- or it would be, if we weren't in the middle of an increasingly frustrating (though well-justified) teachers' strike. We're experiencing the school outage a little differently at our house, because this also marks the beginning of...
Choosing research methods for data-driven storytelling
This blog post does not represent Vision Critical. In fact, I think some of my colleagues are going to argue with me vigorously over this one. Rigorous data gathering and analysis can get in the way of effective storytelling by non-profits. That proved to be the most...
Is this an ice cream? A 2×2
It has recently come to my attention that many people seem to be unable to recognize whether their preferred frozen dessert is ice cream. At last! A modern dilemma I can actually solve, thanks to this handy 2x2: Is it ice cream? Butterfat content 10 to...
Yelpless: What kinds of reviews get squelched by Yelp?
I'm an ardent (some might say pathological) Yelp user, and since I am incapable of putting anything in my mouth without first validating its viability on Yelp, I try to contribute back to the community by sharing my own perspectives and information, particularly on...
Is the Canadian media responsible for Western Canadian alienation?
What is the root cause of Western Canadian alienation? Contrary to common arguments, it's not because the rest of Canada fails to understand the West's "distinct history, economy and society", it's not due to the National Energy Program or even (as my friend and...
Bumper sticker conversation guide: 2×2 edition
This weekend my mind got blown a tiny bit by this unexpected combination of bumper stickers. Naturally, I facebooked the photo, and my friend Steve challenged me to fit this phenomenon into a 2x2. But as with any 2x2, the structure of the table should be determined by...
The Harvard Business Review
If conferences were like slot machines
My Facebook friends should be forgiven if they think I'm in Vegas to try out novelty slot machines. I was actually here to deliver three presentations on "How social media drives consumer decisions" at the LeadingRE real estate conference. I got to my last...
Can shomi solve Canada’s video streaming problem?
When I drove past a billboard earlier this week that promised me a new universe of streaming media, I nearly pulled over to the side of the road so that I could try it. Right. Now. Was this the day I'd been waiting for? The day when I'd finally experience the joy of...
What’s wrong with the Ello backlash
My latest blog post for the Harvard Business Review argues that Ello -- the "it" social network of the week -- is a wake-up call for businesses to re-assess their social media strategy in light of growing public concerns about privacy and ad targeting. But what about...
11 best practices for working with an editor
My latest blog post for the Harvard Business Review makes the case for adding an editor to your content marketing team. As I note in that post, Content marketing will only deliver on its promise if it’s good enough to deliver customers–that’s why improving the quality...
Homeschooling as a working mom: the pie chart
It's week two of the school year -- or it would be, if we weren't in the middle of an increasingly frustrating (though well-justified) teachers' strike. We're experiencing the school outage a little differently at our house, because this also marks the beginning of...
Choosing research methods for data-driven storytelling
This blog post does not represent Vision Critical. In fact, I think some of my colleagues are going to argue with me vigorously over this one. Rigorous data gathering and analysis can get in the way of effective storytelling by non-profits. That proved to be the most...
Is this an ice cream? A 2×2
It has recently come to my attention that many people seem to be unable to recognize whether their preferred frozen dessert is ice cream. At last! A modern dilemma I can actually solve, thanks to this handy 2x2: Is it ice cream? Butterfat content 10 to...
Yelpless: What kinds of reviews get squelched by Yelp?
I'm an ardent (some might say pathological) Yelp user, and since I am incapable of putting anything in my mouth without first validating its viability on Yelp, I try to contribute back to the community by sharing my own perspectives and information, particularly on...
Is the Canadian media responsible for Western Canadian alienation?
What is the root cause of Western Canadian alienation? Contrary to common arguments, it's not because the rest of Canada fails to understand the West's "distinct history, economy and society", it's not due to the National Energy Program or even (as my friend and...
Bumper sticker conversation guide: 2×2 edition
This weekend my mind got blown a tiny bit by this unexpected combination of bumper stickers. Naturally, I facebooked the photo, and my friend Steve challenged me to fit this phenomenon into a 2x2. But as with any 2x2, the structure of the table should be determined by...
OneZero
The Five Competencies of Social and Emotional Learning
Social and emotional learning focuses on five key competencies. These are framed slightly differently by different organizations, so I have created a table that incorporates the (verbatim) descriptions found on several different sites. Dalai Lama Center: Heart-Mind...
How to end screen time without tears
Turning off the phone, TV or videogame is hard. Here’s how to make that transition easier for you and your child — and to build your child’s core skills in the process.
What kind of digital parent are you?
My recent piece for The Atlantic, Parents: Reject Technology Shame, tackles the question of how to raise kids in a digital world. Data from more than 10,000 North American parents shows that they are deeply divided on this question, and that there are three distinct...
Why you should hand your kid that iPhone
I see you looking at me from the other side of the coffee shop?—?yes, you: the hemp-swaddled mom with the slightly sticky child who is playing with that organic wooden toy. You probably hope that toy will teach her hand-eye coordination or bring him into harmony with...
How the Sharing Economy Can Improve Your Next Business Trip
How on-demand apps can help business travellers squeeze every last minute of value out of their time on the road.
Threat-based parenting: Dos and Don’ts
As featured on Medium, a handy guide to getting those pesky kids under control with the power of threats. Thanks to the rise of screens, there’s never been a better time for threat-based parenting.
Why the Sharing Economy Isn’t Such a Boon for the Little Guy
We love to tell the story of the collaborative economy as the rise of the little guy. The data suggests otherwise.
14 things to try if school doesn’t work for your child
If you run into challenges as your kid starts school — or if you’ve been struggling with school challenges for a while, as we have — you’re not alone. Here’s what we’ve learned from the struggle.
JSTOR DAILY
The Five Competencies of Social and Emotional Learning
Social and emotional learning focuses on five key competencies. These are framed slightly differently by different organizations, so I have created a table that incorporates the (verbatim) descriptions found on several different sites. Dalai Lama Center: Heart-Mind...
How to end screen time without tears
Turning off the phone, TV or videogame is hard. Here’s how to make that transition easier for you and your child — and to build your child’s core skills in the process.
What kind of digital parent are you?
My recent piece for The Atlantic, Parents: Reject Technology Shame, tackles the question of how to raise kids in a digital world. Data from more than 10,000 North American parents shows that they are deeply divided on this question, and that there are three distinct...
Why you should hand your kid that iPhone
I see you looking at me from the other side of the coffee shop?—?yes, you: the hemp-swaddled mom with the slightly sticky child who is playing with that organic wooden toy. You probably hope that toy will teach her hand-eye coordination or bring him into harmony with...
How the Sharing Economy Can Improve Your Next Business Trip
How on-demand apps can help business travellers squeeze every last minute of value out of their time on the road.
Threat-based parenting: Dos and Don’ts
As featured on Medium, a handy guide to getting those pesky kids under control with the power of threats. Thanks to the rise of screens, there’s never been a better time for threat-based parenting.
Why the Sharing Economy Isn’t Such a Boon for the Little Guy
We love to tell the story of the collaborative economy as the rise of the little guy. The data suggests otherwise.
14 things to try if school doesn’t work for your child
If you run into challenges as your kid starts school — or if you’ve been struggling with school challenges for a while, as we have — you’re not alone. Here’s what we’ve learned from the struggle.
THE VERGE
Culture in the hybrid workplace
What does hybrid work do to our organizational culture? How do we help nourish a sense of culture within a distributed team? Why do I feel so disconnected from my colleagues, or so isolated in my time at home? These are questions I hear when speaking with...
Tune up your burnout busters
Combine meeting and walking. If you don’t need to be on camera, or need to take only minimal notes, go for a walk during the call. I’ve found that these meetings often allow me to be more creative—and make a stronger personal connection—than what happens on a...
R.I.P. social media. Long live hybrid work?
Elon Musk’s acquisition of Twitter has sent me into mourning — not just for that once-beloved social network, but for social media in general. And with that grief has come something like recognition: recognition that my optimistic view of hybrid work parallels the...
What Mastodon means to your work
Just four weeks ago, I posted that I was officially, permanently worn out with social media. But it only took three weeks to change my mind. And four weeks for me to see that a better version of social media could create better workplaces, too. Hope looks like...