Publications

THE WALL STREET JOURNAL

Santa goes to Best Buy

Santa goes to Best Buy

Early adopters are the hardest folks to shop for. As an early adopter married to yet another early adopter, we struggle to find good gifts, since we own every gadget we need, and many we don't. That's why you've got to surprise us with something so new that it hasn't...

Making sense of the Wikileaks backlash

Making sense of the Wikileaks backlash

The past week has seen a series of denial-of-service attacks on services like Paypal and Amazon, which have been characterized as a hacker retaliation for how these services have treated Wikileaks. Since I wrote my dissertation on hacktivism -- politically motivated...

Social media insights from recent research

Social media insights from recent research

The more time college students spend online, the worst they do in their first semester....but they end up with better social lives. Facebook activism doesn't detract from offline activism: people who are politically active on Facebook are actually more politically...

Star Trek for kids

Star Trek for kids

Many parents focus on preparing their children for a digital future by working on their basic math skills, helping them use a computer, or even teaching them the basics of programming. These parents are fools! If there is one thing I have learned from working with...

The suffering of technology users

The suffering of technology users

I love this paragraph because I think it distills and represents the pain and suffering so many people now feel around the role of technology in their lives: I like technology just as much as the next person, but sometimes I find myself feeling overwhelmed with it...

The Harvard Business Review

Santa goes to Best Buy

Santa goes to Best Buy

Early adopters are the hardest folks to shop for. As an early adopter married to yet another early adopter, we struggle to find good gifts, since we own every gadget we need, and many we don't. That's why you've got to surprise us with something so new that it hasn't...

Making sense of the Wikileaks backlash

Making sense of the Wikileaks backlash

The past week has seen a series of denial-of-service attacks on services like Paypal and Amazon, which have been characterized as a hacker retaliation for how these services have treated Wikileaks. Since I wrote my dissertation on hacktivism -- politically motivated...

Social media insights from recent research

Social media insights from recent research

The more time college students spend online, the worst they do in their first semester....but they end up with better social lives. Facebook activism doesn't detract from offline activism: people who are politically active on Facebook are actually more politically...

Star Trek for kids

Star Trek for kids

Many parents focus on preparing their children for a digital future by working on their basic math skills, helping them use a computer, or even teaching them the basics of programming. These parents are fools! If there is one thing I have learned from working with...

The suffering of technology users

The suffering of technology users

I love this paragraph because I think it distills and represents the pain and suffering so many people now feel around the role of technology in their lives: I like technology just as much as the next person, but sometimes I find myself feeling overwhelmed with it...

OneZero

JSTOR DAILY

THE VERGE

How quickly should you reply to email?

How quickly should you reply to email?

I'm a judgemental email sender and an anxious email recipient. When I send someone an email, I judge them based on their response time: instant? slow? eternal? And by judgement, let me be clear: I'm not judging them on their email skills alone. Increasingly, I use...