Publications
THE WALL STREET JOURNAL
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The Harvard Business Review
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OneZero
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JSTOR DAILY
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THE VERGE
Twitter monitoring to strengthen your team
When, how and why you might find it useful to track the Twitter feeds of specific colleagues in a focused way.
Responding to online criticism
Will Aldrich responded today to my post about my experience with TripIt’s social invitation process, and his response is a model of how to handle online criticism.
Social network invitations: Rules for services and users
My experience spamming my address book with a social network invitation inspired this run-down of how to set up network invites that avoid the spam trap.
Rob’s Northern Voice keynote
If you've ever wondered whether social media is funny, check out the reaction to Rob's Teh Funny Northern Voice keynote. The Twitter backchannel is reprinted in text below. These tweets are in chronological order, so you can follow the thread of the conversation. In...