Publications

THE WALL STREET JOURNAL

Santa goes to Best Buy

Santa goes to Best Buy

Early adopters are the hardest folks to shop for. As an early adopter married to yet another early adopter, we struggle to find good gifts, since we own every gadget we need, and many we don't. That's why you've got to surprise us with something so new that it hasn't...

Making sense of the Wikileaks backlash

Making sense of the Wikileaks backlash

The past week has seen a series of denial-of-service attacks on services like Paypal and Amazon, which have been characterized as a hacker retaliation for how these services have treated Wikileaks. Since I wrote my dissertation on hacktivism -- politically motivated...

The Harvard Business Review

Santa goes to Best Buy

Santa goes to Best Buy

Early adopters are the hardest folks to shop for. As an early adopter married to yet another early adopter, we struggle to find good gifts, since we own every gadget we need, and many we don't. That's why you've got to surprise us with something so new that it hasn't...

Making sense of the Wikileaks backlash

Making sense of the Wikileaks backlash

The past week has seen a series of denial-of-service attacks on services like Paypal and Amazon, which have been characterized as a hacker retaliation for how these services have treated Wikileaks. Since I wrote my dissertation on hacktivism -- politically motivated...

OneZero

JSTOR DAILY

THE VERGE

How quickly should you reply to email?

How quickly should you reply to email?

I'm a judgemental email sender and an anxious email recipient. When I send someone an email, I judge them based on their response time: instant? slow? eternal? And by judgement, let me be clear: I'm not judging them on their email skills alone. Increasingly, I use...

Of shoes and men

Of shoes and men

I have a dear friend who used to say that a woman should always have three men in her life: the one currently in her heart, a second recently dispatched, and a third waiting in the wings. I now have a  comparable philosophy about shoes. Every woman should have one...