Publications

THE WALL STREET JOURNAL

The Harvard Business Review

OneZero

JSTOR DAILY

THE VERGE

Should copyediting be part of your social media strategy?

How quickly should you reply to email?

I'm a judgemental email sender and an anxious email recipient. When I send someone an email, I judge them based on their response time: instant? slow? eternal? And by judgement, let me be clear: I'm not judging them on their email skills alone. Increasingly, I use...