Publications

THE WALL STREET JOURNAL

The Harvard Business Review

OneZero

Leaning into online struggles

Leaning into online struggles

The fourth time I got a call from the principal's office, I knew I had to rethink our school year. One of our kids was having a tough time in class, and I had already made several visits to the teacher, the classroom and the principal's office. Not only was I worried...

10 myths about ethnography, from Tom Boellstorff

10 myths about ethnography, from Tom Boellstorff

This post originally appeared on the SIM Centre website. There was a lot to love about anthropologist Tom Boellstorff's dynamic, thought-provoking keynote to the Association of Internet Researchers. But I figured that my design colleagues, many of whom use...

JSTOR DAILY

Leaning into online struggles

Leaning into online struggles

The fourth time I got a call from the principal's office, I knew I had to rethink our school year. One of our kids was having a tough time in class, and I had already made several visits to the teacher, the classroom and the principal's office. Not only was I worried...

10 myths about ethnography, from Tom Boellstorff

10 myths about ethnography, from Tom Boellstorff

This post originally appeared on the SIM Centre website. There was a lot to love about anthropologist Tom Boellstorff's dynamic, thought-provoking keynote to the Association of Internet Researchers. But I figured that my design colleagues, many of whom use...

THE VERGE

Choosing research methods for data-driven storytelling

Choosing research methods for data-driven storytelling

This blog post does not represent Vision Critical. In fact, I think some of my colleagues are going to argue with me vigorously over this one. Rigorous data gathering and analysis can get in the way of effective storytelling by non-profits. That proved to be the most...

Is this an ice cream? A 2×2

Is this an ice cream? A 2×2

It has recently come to my attention that many people seem to be unable to recognize whether their preferred frozen dessert is ice cream. At last! A modern dilemma I can actually solve, thanks to this handy 2x2: Is it ice cream?   Butterfat content   10 to...