Publications
THE WALL STREET JOURNAL
3 reasons to make TV social & connected with the new Plex & myPlex
I want you to think really carefully about how happy you are right now, because as soon as I describe the killer features of the latest iteration of the Plex media center software, you're going to be plunged into deep despair. Despair over the fact that you don't have...
Learning from social media failure at Qantas and beyond
My latest post for Harvard Business tackles the lessons other companies can learn from the latest social media disaster, this time brought to you by Qantas Airways: [A]irlines are far from the only businesses to face a newly redrawn balance-of-power between company...
Social Media Fail, Airline Style
The capacity to operate a 747 is incompatible with social media smarts. That’s the conclusion one might draw from the…
5 ways to maximize computer use — and happiness
Q: How many computers does it take to enjoy a relaxing evening at home? A: 7. Five to use simultaneously, a sixth to blog about how you're doing that, and a seventh to keep your spouse entertained while you do. Yeah, I know, it reads like a formulaic joke. But that...
Do ebooks help or hurt children’s literacy?
Print books may be under siege from the rise of e-books, but they have a tenacious hold on a particular group: children and toddlers. Their parents are insisting this next generation of readers spend their early years with old-fashioned books. This is the case even...
3 practices that restore the meaning of friendship on Facebook
Social Media Strategy: Make Your Own Romania
"Create a social media presence that highlights your expertise," I told a room full of entrepreneurs. "And that will do…
Trust, disclosure and social media
Two of the most frequent criticisms of social media hinge on the quality and quantity of information people disclosure through blogs, Twitter, Facebook and other social tools: Why does s/he think anyone cares? Asked about people who blog their latest meal, tweet their...
TedX Victoria: Stop apologizing for your online life
I'm delighted to be participating in TedX Victoria this November 19th. I'll be speaking about the 10 Reasons to Stop Apologizing for Your Online Life, and look forward to helping TedX participants give up the notion of IRL ("In Real Life"), and learn to embrace RLT....
Bored by your boyfriend? Try having sex.
This is my best effort at scrupulous transcription of a conversation I was fortunate to overhear in the locker room today, between two young women I initially assumed were roommates. I wasn't sure whether the locker room was covered by a cone of silence, so I checked...
The Harvard Business Review
3 reasons to make TV social & connected with the new Plex & myPlex
I want you to think really carefully about how happy you are right now, because as soon as I describe the killer features of the latest iteration of the Plex media center software, you're going to be plunged into deep despair. Despair over the fact that you don't have...
Learning from social media failure at Qantas and beyond
My latest post for Harvard Business tackles the lessons other companies can learn from the latest social media disaster, this time brought to you by Qantas Airways: [A]irlines are far from the only businesses to face a newly redrawn balance-of-power between company...
Social Media Fail, Airline Style
The capacity to operate a 747 is incompatible with social media smarts. That’s the conclusion one might draw from the…
5 ways to maximize computer use — and happiness
Q: How many computers does it take to enjoy a relaxing evening at home? A: 7. Five to use simultaneously, a sixth to blog about how you're doing that, and a seventh to keep your spouse entertained while you do. Yeah, I know, it reads like a formulaic joke. But that...
Do ebooks help or hurt children’s literacy?
Print books may be under siege from the rise of e-books, but they have a tenacious hold on a particular group: children and toddlers. Their parents are insisting this next generation of readers spend their early years with old-fashioned books. This is the case even...
3 practices that restore the meaning of friendship on Facebook
Social Media Strategy: Make Your Own Romania
"Create a social media presence that highlights your expertise," I told a room full of entrepreneurs. "And that will do…
Trust, disclosure and social media
Two of the most frequent criticisms of social media hinge on the quality and quantity of information people disclosure through blogs, Twitter, Facebook and other social tools: Why does s/he think anyone cares? Asked about people who blog their latest meal, tweet their...
TedX Victoria: Stop apologizing for your online life
I'm delighted to be participating in TedX Victoria this November 19th. I'll be speaking about the 10 Reasons to Stop Apologizing for Your Online Life, and look forward to helping TedX participants give up the notion of IRL ("In Real Life"), and learn to embrace RLT....
Bored by your boyfriend? Try having sex.
This is my best effort at scrupulous transcription of a conversation I was fortunate to overhear in the locker room today, between two young women I initially assumed were roommates. I wasn't sure whether the locker room was covered by a cone of silence, so I checked...
OneZero
The future of online nostalgia
Sometimes the only thing that makes the glitchiness of the Internet tolerable is the expectation that one day we will laugh nostalgically about the old days. Remember how we used to have iPads, but they couldn't see anything in Flash? Oh yeah -- FLASH!!! LOL Remember...
Online pickup, or online stalking? (From CBC Vancouver)
Finally, an online dating site that makes Plenty of Fish and Craigslist's Missed Connections look positively classy. My comments are included in the story that ran on CBC news tonight.
Social media opportunities for film and television
How can you conceive the social media project that will enrich your production company, broadcast network, film or TV show? That was the core question I spoke to today at Women in Film & Television Toronto, as part of their International Women in Digital Media...
Towards a geography of digital memory
I'm in Toronto for a lightning trip, speaking tomorrow at a luncheon hosted by Women in Film & Television. Tonight I'm staying at the Sutton Place Hotel, which puts me at the epicentre of memory for my first 25 years of life. From the east-facing window of my...
Who Are You Online? A 360-Degree View
Who are you when you go online? That’s a question that goes way beyond how you feel in your own…
3 ways you can use Pinterest
In my Friday post for Harvard Business Review, I provided companies with some ideas about how they could use Pinterest to connect with customers. Today, I want to suggest 3 ways to use Pinterest personally: Compile a list of purchases before deciding what to buy; or...
3 features that would make Pinterest even more useful
Today in the Harvard Business Review, I invite companies to meet your Pinterest customer -- me! I've been using Pinterest for over a year, after I was introduced to it by Samantha Lefort, a talented designer and Emily Carr University alum. My experience using...
5 ways to make task management software work for you
I have a love-hate relationship with task management software. On the one hand, I'm kind of obsessed with it: trying out new task and project management tools is one of my favorite pastimes, and it's hard for me to resist trying out each shiny new entry in the market....
JSTOR DAILY
The future of online nostalgia
Sometimes the only thing that makes the glitchiness of the Internet tolerable is the expectation that one day we will laugh nostalgically about the old days. Remember how we used to have iPads, but they couldn't see anything in Flash? Oh yeah -- FLASH!!! LOL Remember...
Online pickup, or online stalking? (From CBC Vancouver)
Finally, an online dating site that makes Plenty of Fish and Craigslist's Missed Connections look positively classy. My comments are included in the story that ran on CBC news tonight.
Social media opportunities for film and television
How can you conceive the social media project that will enrich your production company, broadcast network, film or TV show? That was the core question I spoke to today at Women in Film & Television Toronto, as part of their International Women in Digital Media...
Towards a geography of digital memory
I'm in Toronto for a lightning trip, speaking tomorrow at a luncheon hosted by Women in Film & Television. Tonight I'm staying at the Sutton Place Hotel, which puts me at the epicentre of memory for my first 25 years of life. From the east-facing window of my...
Who Are You Online? A 360-Degree View
Who are you when you go online? That’s a question that goes way beyond how you feel in your own…
3 ways you can use Pinterest
In my Friday post for Harvard Business Review, I provided companies with some ideas about how they could use Pinterest to connect with customers. Today, I want to suggest 3 ways to use Pinterest personally: Compile a list of purchases before deciding what to buy; or...
3 features that would make Pinterest even more useful
Today in the Harvard Business Review, I invite companies to meet your Pinterest customer -- me! I've been using Pinterest for over a year, after I was introduced to it by Samantha Lefort, a talented designer and Emily Carr University alum. My experience using...
5 ways to make task management software work for you
I have a love-hate relationship with task management software. On the one hand, I'm kind of obsessed with it: trying out new task and project management tools is one of my favorite pastimes, and it's hard for me to resist trying out each shiny new entry in the market....
THE VERGE
Why you should hand your kid that iPhone
I see you looking at me from the other side of the coffee shop?—?yes, you: the hemp-swaddled mom with the slightly sticky child who is playing with that organic wooden toy. You probably hope that toy will teach her hand-eye coordination or bring him into harmony with...
How the Sharing Economy Can Improve Your Next Business Trip
How on-demand apps can help business travellers squeeze every last minute of value out of their time on the road.
Threat-based parenting: Dos and Don’ts
As featured on Medium, a handy guide to getting those pesky kids under control with the power of threats. Thanks to the rise of screens, there’s never been a better time for threat-based parenting.
Why the Sharing Economy Isn’t Such a Boon for the Little Guy
We love to tell the story of the collaborative economy as the rise of the little guy. The data suggests otherwise.