Publications
THE WALL STREET JOURNAL
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The Harvard Business Review
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OneZero
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JSTOR DAILY
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THE VERGE
The message of usability
Completing an online form that reminds me that when you're the one GIVING the money out, there's no pressure to create good user experience. I celebrated Valentine's Day the traditional way this year: filling out a really terrible online form for a funding...
The beauty of baffling
It's the nature of Twitter that you baffle half the people who follow you & are baffled by half the folks you follow. I wrote this tonight in response to an old friend who was teasing me about finding half my tweets baffling. It's a comment I get a lot, often from...
An open source bedtime story
Tonight my daughter, a.k.a. Little Sweetie, requested a bedtime story that was "more educational". (Apparently she didn't like my version of the Three Little Pigs, in which the Big Bad Wolf helps the pigs with their unwanted facial hair.) After trying her on the...
We tweet: 6 ways Twitter can strengthen your love
A few weeks ago Rob and I went out for dinner at r.tl, which must have the best URL of any restaurant in the world. A waitress brought us our menus, and asked if we'd eaten there before. "We were here for Valentine's Day," I said. "Actually, I think you were our...