social media

3 reasons to check out the latest research on social media and food

3 reasons to check out the latest research on social media and food

In the past, ethnicity and family traditions dictated the foods we prepared; we bought our groceries at a neighborhood store; we learned our recipes from “mom” or a cookbook; and we ate our meals together around a table. In contrast, today social media introduces us...
Does social media have to make you happy?

Does social media have to make you happy?

At Simply Zesty, Lauren Fisher asks a provocative question: why happiness? Her point is that social media is frequently challenged for its (purportedly) negative impact on happiness: What’s also strange, is the idea that social media in some way owes us happiness,...
Working with social media: top 11 posts of 2011

Working with social media: top 11 posts of 2011

Last week I shared my top 11 most popular blog posts that I wrote in 2011, as viewed on this site. This week I’m sharing some of my own favourites from 2011: the posts I wrote on different subjects, and later this week, my favourite posts by other people....
Learning from social media failure at Qantas and beyond

Learning from social media failure at Qantas and beyond

My latest post for Harvard Business tackles the lessons other companies can learn from the latest social media disaster, this time brought to you by Qantas Airways: [A]irlines are far from the only businesses to face a newly redrawn balance-of-power between company...