On the dangers of crowdsourced surveillance

My blog post for Harvard Business today looks at the troubling online reaction to last night’s riots in Vancouver. Reflecting on the widespread enthusiasm for using social media to track down criminals, I wrote: I don’t think we want to live in a society...

8 ways to beat the urgency trap in online communications

In a thoughtful post about The Pitfalls of social media, Aleksandr Voinov writes Social Media exerts pressure on us to do things immediately and respond to everything immediately. I’m not sure about you, but sometimes I like to think things through and discuss...

5 signs that you’ve mastered the art of online discretion

I sometimes think that the most useful preparation for my career in social media came not from my academic research into online politics, but rather, my practical experience with electoral politics. Working on the political staff of a senior elected official (the...

The pajama test: An open letter to my Facebook “friends”

A year ago today, this blog post was the turning point in my relationship with Facebook. In my life affair for Twitter I’d pretty much lost sight of how Facebook could possibly be relevant to me. Then I made the decision that Facebook would be my personal space...

11 best practices for managing your social network memberships

Between the WordPress.com hack, the Honda Canada hack and the Playstation hack, I feel like my favorite online identities have been seriously compromised. Nor am I the only one: the recent attack on PBS servers has also created potential identity risks for PBS...

10 ways you can tap the value of the Delicious community

A social bookmarking service that draws value from both its user and developer communities, Delicious makes it easy to keep track of your favorite web sites. Here are 10 ways you can tap into the unique value of the Delicious.