Publications

THE WALL STREET JOURNAL

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The Harvard Business Review

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OneZero

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JSTOR DAILY

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THE VERGE

Social media and the health sector: an introduction with case studies

Social media and the health sector: an introduction with case studies

Social capital, understood as the density of relationships and trust within a community, is a key determinant of health. Individuals are happier and healthier in communities with high levels of social capital, and high social capital communities have stronger economies and more stable political systems. This post provides an introduction to the role of social media in building social capital, illustrated with examples of how health care organizations are using social media for storytelling, connecting and knowledge management.

How to monitor your blog’s comments using Twitter

How to monitor your blog’s comments using Twitter

Unlike my Twitter conversations, blog comments often take a day or two to hit my radar. Since Tweetdeck (my Twitter client) is my de facto engagement hub — the place where I engage in online conversation — it makes sense for me to track other conversations in that context. To that end, I’ve figured out a setup that pulls comments on my blog posts, plus blog posts about my writing or speaking, into Tweetdeck.