social media

To Fight Fake News, Broaden Your Social Circle

To Fight Fake News, Broaden Your Social Circle

There’s reason for hope in the fight against fake news. The latest social science research suggests a path forward — and this story maps out how we can start pursuing that path today.

6 ways to speed up your social media response times

6 ways to speed up your social media response times

Speed is essential to developing the right social media campaign, response or update. In my last post, I looked at how the right kind of market research program can support faster and more responsive social media management, inspired by The Quick and the Dead, a new...
Why the speed of research matters in social media

Why the speed of research matters in social media

How quickly do you have to reply to a critical tweet? How long does it take for the right video to go viral? How often do you have to update your company’s Facebook page? Speed is at the heart of many of the questions that come up over and over again in social...
Should copyediting be part of your social media strategy?

Should copyediting be part of your social media strategy?

I’ll admit it: I’m a grammar nazi. When I see a poorly punctuated tweet, I cringe, and when I see a blog post with a comma splice in the title, I want to tear my hair out. I’ve fantasized about a supper club for copy editors — the folks like me...
Better vacations with social media

Better vacations with social media

Social media services made our blissful vacation possible. This series will give you tips on using Yelp, Ridejoy, Evernote and other tools to enhance your future travel.

Meet Your Pinterest Customer

Meet Your Pinterest Customer

Pinterest is the social media darling of the month, growing madly and reported to be driving more traffic to third-party…