How quickly should you reply to email?
I’m a judgemental email sender and an anxious email recipient. When I send someone an email, I judge them based on their response time: instant? slow? eternal? And by judgement, let me be clear: I’m not judging them on their email skills alone....5 essential steps to online security
Today’s practice: Tighten your online security. You’d think that writing a dissertation about political computer hacking would make a girl sensitive to the challenges of online security. And it has, up to a point. But I recently decided to up my level of...Be the e-mailer you wish to see in the world
How many people do you receive e-mail from that you read and reply to every single time? I’m guessing it’s just a handful: Your best friend — the one who sends you short periodic updates with a single recent photo, not the one who sends you weekly...Leaning into online struggles
The fourth time I got a call from the principal’s office, I knew I had to rethink our school year. One of our kids was having a tough time in class, and I had already made several visits to the teacher, the classroom and the principal’s office. Not only...Why I like to check my email
Recently I’ve been trying to follow my friend Leda’s advice on taming the compulsive need to pull my iPhone out any spare moment: the eight seconds in which the grocery clerk is running a price check, the twenty seconds it takes to walk to the bathroom,...8 ways to beat the urgency trap in online communications
In a thoughtful post about The Pitfalls of social media, Aleksandr Voinov writes Social Media exerts pressure on us to do things immediately and respond to everything immediately. I’m not sure about you, but sometimes I like to think things through and discuss...10 ways spam taught us to focus our attention
First seen in 1978, spam has become the vaccine for your attention span. It’s the toxin that has stimulated our immunity system’s defenses. Thanks to spam, we’ve had to find technical, social and personal ways of keeping our eyes on the 22% of e-mail that isn’t pure junk, and to avoid the 78% that is.
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