Latest publications

Read my latest stories for The Wall Street Journal, Passcode, The Harvard Business Review, JSTOR Daily and more.

How A.I. could change the workplace

How A.I. could change the workplace

What about a system that automatically changes wording in communications to eliminate your co-workers’ unhelpful quirks? This is just one of the interesting ideas in my Wall Street Journal article about how A.I. can help with workplace communications. An excerpt from...

The definitive guide to Google Drive

The definitive guide to Google Drive

When the senior editors at Medium approached me about writing the definitive guide to Google Drive, they weren't expecting the Sext-o-matic: a Google sheet that automates the tedious job of sending sexy text messages to your lover. But I couldn't resist building...

What The World’s Most Influential CMOs taught me about remote work

What The World’s Most Influential CMOs taught me about remote work

Every year, my experience of remote work changes dramatically from winter to spring. In the fall and winter, I lead a relatively independent existence as a freelance tech writer and researcher. That pace changes when it comes time to rejoin the team at Sprinklr, where...

Remote Work Isn’t Going Away. So Let’s Deal With the Obstacles.

It’s hard to figure out work-life balance when work and life happen in the same place. It’s hard to stay focused on that client document, that PowerPoint deck or even that expense report when you can see your child getting paint all over the coffee table, hear your...

Today in Elemental: How keto saved my sanity during Covid

I try not to be an evangelist about keto. Really, I do. But my two-year "keto-versary" has hit right as many people are coping not only with all the bread-induced weight gain of Covid, but with the mental health impact of isolation and anxiety. Much to my surprise,...

Today in the WSJ: Collegiality during Covid

Today in the WSJ: Collegiality during Covid

How can you support your colleagues during the most challenging work year most of us have ever known? That's what I tackle in today's Wall Street Journal, writing about How to Be a Good Colleague During the Coronavirus Crisis. As I argue in the piece, Even though...

Today in HBR: The productivity app that will change your life

If you have seen me anytime in the past year, you've probably heard me obsess over my new love, Coda. Coda is my new tech and productivity Swiss Army knife: I've used it to replace countless docs and spreadsheets, and I've also used it to build entire websites. Most...