Latest publications

Read my latest stories for The Wall Street Journal, Passcode, The Harvard Business Review, JSTOR Daily and more.

Remote work: A conversation

What does it take to succeed in the hybrid workplace? I'm delighted to join my friends at the Lavin Agency for an Author's Corner conversation with Charles Yao, Lavin's Director of Intellectual Talent. Our conversation will take place online at 9 am Pacific (noon...

How Working From Home Has Changed Employees

Today in The Wall Street Journal, I offer an expert-driven roadmap to managing employees who've been changed by the experience of remote work. As I write in today's story, They have spent over a year adjusting to a radically different rhythm—both in terms of work and...

Today in The New York Times: How to Navigate the Postpandemic Office

How much time should employees spend at the office, and how much time can they continue to work remotely? How do we schedule office time for our teams so that we get the most from our space—and our employees? What do we do if some employees want to stick with remote...

Taking a Break Doesn’t Always Mean Unplugging

While you can and should take breaks by stepping away from your devices and screens, you may not always have the time or the autonomy to do so. But if you choose the right screen-based breaks, they can provide you with similar benefits as the offline variety and help...

How to Protect Your Privacy When Working From Home

Today in the Wall Street Journal, I look at How to Protect Your Privacy When Working From Home: There is, for instance, the loss of privacy when your colleagues overhear you arguing with your children, or see what you read on the bookshelves behind you. Or the loss of...

Today in the WSJ: The key to creating virtual conferences that work

What makes for a great virtual event? Now that all our conferences, workshops and speaking engagements have to take place online, it's a crucial question. In today's Wall Street Journal, I map what it takes to make an online event successful, including: If at all...

How A.I. could change the workplace

How A.I. could change the workplace

What about a system that automatically changes wording in communications to eliminate your co-workers’ unhelpful quirks? This is just one of the interesting ideas in my Wall Street Journal article about how A.I. can help with workplace communications. An excerpt from...

The definitive guide to Google Drive

The definitive guide to Google Drive

When the senior editors at Medium approached me about writing the definitive guide to Google Drive, they weren't expecting the Sext-o-matic: a Google sheet that automates the tedious job of sending sexy text messages to your lover. But I couldn't resist building...