It was 9:15 a.m., and the Eiffel Tower had barely opened for the day. Nonetheless, we faced a 90-minute line-up before our two young kids — ages 4 and 6, respectively — would get to take the trip up the tower that they had been begging for since the moment we landed in Paris. But [...]
I am a technology researcher, writer and strategist, and the author of the Work Smarter with Social Media series for Harvard Business Review Press. My writing, speaking and research focus on how people and organizations can work smarter and live better by making effective use of the social web. I blog about social media for the Harvard Business Review, and I am represented for speaking engagements by the Lavin Agency.