How to stop waiting by the inbox

I recently sent one of those e-mails that leaves you feeling like a shmuck. Not because of anything I wrote, but because I knew I would be obsessively checking my inbox every five minutes until I got a response. There are all kinds of reasons you might find yourself...

5 solutions for coping with social media

Read Gillian Shaw’s story about my social media methodology in the Vancouver Sun. Is social media something you have to cope with? Or is social media something that can help you cope? In my talk today at the Northern Voice blogging conference, I made my best...