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5 essential steps to online security

April 12, 2012

Today’s practice: Tighten your online security. You’d think that writing a dissertation about political computer hacking would make a girl sensitive to the challenges of online security. And it has, up to a point. But I recently decided to up my level of tech security, and in the process discovered some handy new tools that [...]

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How my custom URL shortener taught me the 10 principles of tech support

March 30, 2011

The computer that set the standard for tech support in MY house was invented in 1975. Over the years, I’ve come to see that good tech support makes all the difference between having a great time online, and feeling awful every time you switch on a machine.

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11 surprising insights into the future of mobile & BlackBerry from Tyler Lessard, VP of RIM

March 2, 2011

Tonight I attended presentation by Tyler Lessard VP of Developer Relations for RIM. There are 3 million downloads daily from BlackBerry store even though they have a fraction of the number of apps available on the Android and iPhone stores. ESPN reports more traffic from mobile use than web use during live events. Massive app [...]

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10 action recommendations based on Industry Canada’s Digital Economy conference

June 22, 2009

Today’s Digital Economy conference has surfaced the hunger for a serious effort at moving Canada back into a leadership position in the global digital economy. As the day has unfolded, many people have noted that we need to meet that hunger with a concrete action plan. Here’s my first crack at a set of recommendations, guided by our experience in the emergent field of social media, for both action and further dialogue.

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