This fall I’m teaching two e-engagement programs through Simon Fraser University in Vancouver. One of the programs is a TeleForum (a series of conference calls) so it’s accessible to participants anywhere in the world.

Please let your colleagues and friends know about this chance to learn about online engagement and dialogue:

Do you need to build relationships with new stakeholder groups? Are you managing complex issues and relationships with limited resources? Is information management and information sharing crucial to your stakeholder engagement work?

Online tools can help you manage all of these stakeholder engagement challenges. Engagement leaders have recognized that tools like online discussions, resource libraries and surveys can increase the reach and effectiveness of almost any stakeholder engagement program.

Beginning in September 2005, the Collaborative Learning & Innovation program at Simon Fraser University is offering two opportunities to learn more about the values, tools and approaches that drive successful online stakeholder engagement.

The Online Stakeholder Engagement Teleforum ( is a series of six monthly conference calls for engagement practitioners. These monthly discussions will focus on collaborative knowledge-building among participants in order to create a learning community that is useful to the work of its members. Participants will develop the field knowledge and analytic framework to assess e-engagement options and to plan for effective online engagement with key stakeholders. The first session will be held on September 14; calls will be held from 10 am – noon PST, and international participation is welcomed.

The Online Stakeholder Engagement Workshop ( will be held on October 17 in Vancouver, Canada. This one-day workshop will provide an intensive introduction to online engagement work, emphasizing online engagement as a catalyst for increasing the depth and value of public involvement work. Participants will get hands-on experience with a range of online engagement tools, and will develop their own perspective on the opportunities for online participation through discussion and group exercises.

Both the Teleforum and the in-person workshop will be co-taught be Alexandra Samuel and Ann Svendsen. For further information please visit the CLI web site at, or e-mail Alexandra (alex_at_alexandrasamuel_dot_com) or Ann (svendsen_at_sfu_dot_ca).