The Collaborative Economy

Companies like Uber, Airbnb and Etsy have pioneered a new business model: one in which customers get what they want from one another, rather than from established brands.

Through my work with Vision Critical and Jeremiah Owyang’s Crowd Companies, I’ve surveyed tens of thousands of consumers on how they buy, sell, borrow and share through the collaborative economy. Our two major reports helped to drive the conversation on what the collaborative economy means not only for consumers, but for traditional businesses.


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Speeches on the collaborative economy

What does the collaborative economy mean for your business or industry? I speak frequently on the collaborative economy, drawing on the insights from our research on how tens of thousands of people choose to buy or share. Find out how I can help your audience understand what the collaborative economy means for them.

size of collaborative economy in US and Canada

2015 Report: The New Rules of the Collaborative Economy

How can companies compete in the collaborative economy? This report maps out three key strategies: competing on price, competing on brand and competing on convenience. By looking not only at the overall picture of collaborative economy participation (including data on how that pattern has changed in the past 18 months) but also, at the specific reasons people choose between buying and sharing, we were able to map out both key purchase drivers and business opportunities.

Key resources

Highlights from our 2015 report

who defaults to sharing vs buying
how costs savings affect sharing

Collaborative economy articles and posts

Take a peek backstage at TED2024

Take a peek backstage at TED2024

Take a peek backstage at #TED2024— thanks to an experience that may sound like your worst air-travel nightmare. You know, that nightmare where the person next to you on a long plane flight actually TALKS to you? That was me, a year ago, on a flight back from New York...

My AI-enabled Work Day

My AI-enabled Work Day

How can AI actually make your day-to-day work easier, more fun and more effective? This snapshot shows you a day in the life of working with AI.

5 ways to customize your work

It’s time to work like us There’s no one best way to work—but it’s not easy to figure out the work practices that align with our individual preferences and talents. How do creative thinkers find their own best way to work? What tactics and tools unlock their unique...

2014 Report: Sharing is the New Buying

The first comprehensive report on the collaborative economy drew on data from more than 90,000 respondents in three countries. We mapped participation and satisfaction across multiple categories of sharing, and anticipated the explosive growth of a new generation of sharing services.

Key resources

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