6 crucial police guidelines for stopping social media vigilantes

Yesterday, Vancouver was treated to the first court appearances by alleged participants in the 2011 Stanley Cup Riots. It was a snapshot of one of the most profound and valuable institutions in our society: a system of justice to which we have collectively delegated...

On the dangers of crowdsourced surveillance

My blog post for Harvard Business today looks at the troubling online reaction to last night’s riots in Vancouver. Reflecting on the widespread enthusiasm for using social media to track down criminals, I wrote: I don’t think we want to live in a society...