Getting to know you in the age of Google
I ask digital anthropologist Brynn Evans to weigh in on the etiquette of googling new acquaintances — before or during a meeting.
The Tantalizing Promise of Social Search
Of all the sessions I missed at this year’s SXSW, the one that I regretted the most was the Social…
From HBR.org: Five Unsolved Problems Social Media Could Fix
Check out the panels or exhibitors at this year’s SXSW and you’ll see how many longstanding social media and web…
SXSW X SWAG
Separating my SXSW swag into “take it home” and “throw it out” piles shows what makes for good, memorable promotional materials.
Staying Immune to the Hype Virus at SXSW
I’m heading off this week to SXSW Interactive, the annual geekfest that remains the only place where I have actually…
How great editing motivates great user-generated content
When a business or organization takes on its first social media project, the communications team typically worries about how to handle a deluge of negative comments or inappropriate content. Rob and I always tell people that what they should worry about is the exact...How to use social media to support your personal and business goals and relationships
Stop keeping up.
That’s the central message of my latest post for Harvard Business Online, in which I argue that we’re seduced by the relentless flood of must-have social networks, applications and gadgets. We focus on keeping up with the latest thing, instead of focusing on what’s important to us and looking for the technologies that support our own personal and business priorities.
12 questions for meaningful online conversations
My recent blog post for Harvard Business Online looks at how companies can best engage the Trojan Horse of social media, and it’s drawn some insightful comments.
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