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Catch up on Alex’s latest publications and appearances here.

5 ways social media can help you learn to say no (for HBR)

Subject: Join our new working group? Subject: Time to meet for coffee? Subject: Beta invitation for new web app Subject: Sign up for 2010 lecture series? If your January inbox looks like mine, it's full of requests and invitations. The problem with the New Year's...

How great editing motivates great user-generated content

When a business or organization takes on its first social media project, the communications team typically worries about how to handle a deluge of negative comments or inappropriate content. Rob and I always tell people that what they should worry about is the exact...

The meaning of friendship, on- and offline

This weekend was the first time I found myself on the receiving end of Facebook's new and  more nuanced privacy settings. An old friend popped up in the Facebook sidebar, which rotates an assortment of different people in your friend list. On a whim, I clicked her...

How I’m going to go

This weekend has helped me identify the most likely scenarios for my own demise: Buried under mismatched wineglasses. Suffocated by a dishtowel avalanche. Arm spontaneously separates after 18 continuous hours of drilling ceramic tile. Food poisoning from leftovers...