My latest venture in the fabulous world of Web 2.0 is helping CompuMentor — home of TechSoup — set up an online community in conjunction with an event they are organizing for next spring. Job one? Use this post to check whether the aggregation is...
Rob highlights its pros and cons. How could he forget to mention its gravest oversight: no rankings! Or is this a desperate hope that the ascendance of Google could change the domestic balance of power?
Politics Online has launched theNational Conversation project, which aims at engaging Americans in dialogue about major national issues (in the first instance, 9/11 and Hurricane Katrina). I like the effort to encourage multimedia contributions, and to allow people to...
Non-governmental organizations seeking to strengthen relationships with members. Governments trying to reach out to citizens. Businesses hoping to engage and win the loyalty of customers. These are the kinds of challenges that bring people to the field of online...
Ah, the joys of the automatic reply. Zagat canceled my subscription as per my request, and here’s what their e-mail included: If you have a moment, could you let us know why you decided to cancel? Is there anything we can do to change your mind? We rely on...
I’m going to resist turning this space into my own customer service department, but here’s another little skirmish in my own personal war on obnoxious web sites. Tonight’s target is Zagat, purveyors of other people’s opinions. Long before...
At the suggestion of Nancy White, I’ve just posted an introduction to tagging for people who are creating online resources for post-Katrina disaster recovery. It covers some suggestions for tag choice as well as overall tips on tagging. It’s online at...
Within a few days of my post, Fido responded with a 100% perfect solution: The $50 GPRS Unlimited bundle was added to your account. It was possible to do so as we have not yet fully converted to our new Billing platform – thankfully. The usual condition is that...
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