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More love for Zagat
Ah, the joys of the automatic reply. Zagat canceled my subscription as per my request, and here's what their e-mail included: If you have a moment, could you let us know why you decided to cancel? Is there anything we can do to change your mind? We rely on customer...
Zinging Zagat
I'm going to resist turning this space into my own customer service department, but here's another little skirmish in my own personal war on obnoxious web sites. Tonight's target is Zagat, purveyors of other people's opinions. Long before epinions and Trip Advisor...
Tagging for Katrina
At the suggestion of Nancy White, I've just posted an introduction to tagging for people who are creating online resources for post-Katrina disaster recovery. It covers some suggestions for tag choice as well as overall tips on tagging. It's online at You're It.
Kudos to Fido
Within a few days of my post, Fido responded with a 100% perfect solution: The $50 GPRS Unlimited bundle was added to your account. It was possible to do so as we have not yet fully converted to our new Billing platform - thankfully. The usual condition is that...
Scratching at Fido’s door
29 days into my love affair with an unlocked Treo and I have discovered why it's nice not to be married to any one cell phone carrier. I made the leap into wireless, thinking that Fido's unlimited data plan offered a net; they've since pulled the plan, though existing...
Why have one home page when you can have ten?
Just discovered a very cool Firefox feature. If you have several web pages open in tabs, and then click Peferences/General in order to set your home page, Firefox gives you the option of setting your home page to "current pageS". So if you like to check your bank...
Speed feeding
Part of the plan with the telecentre.org ecosystem is to bring relevant content into telecentre.org sites using RSS. In the case of event sites -- like the Capetown site that is the very first telecentre event site to get up and running -- we'll use special tags...
Event blogging with Drupal
This is Information Society Week in Capetown, and one of the events taking place is the first telecentre.org workshop to use the new Drupal-based event platform that I've helped develop. The good folks at Bryght have set us up with a freelinking module that lets...
This is your brain in binary
As part of my ongoing quest to find a Mac counterpart to the Personal Brain (thanks to Jerry Michalski for ruining my life with his software demo) -- and as part of my re-evaluation of all my productivity apps in the wake of my Treo purchase -- I have been playing...
Movie Central digs me out from Six Feet Under
Today's online customer service award goes to Movie Central --- that's the (Western) Canadian equivalent of HBO. I emailed the address listed on their web site last Monday (August 8th), as follows: Subject: Six Feet Under season 5 hi, I've somehow missed Season 5 of...