Latest publications
Read my latest stories for The Wall Street Journal, Passcode, The Harvard Business Review, JSTOR Daily and more.
Using online contests as a marketing tool
If you’re running online contests to promote your work, you want to encourage people to participate as widely as possible. Here’s how to create a compelling and fun contest.
DoodleBuzz offers a new way of visualizing the news
DoodleBuzz is a fun tool that presents news stories from your search, arranged along the outline of your doodle. But there’s a practical value to this gee whiz app.
4 steps for calculating ROI on social media
Establishing the ROI from your social media spend is an inexact science, but these four simple steps can help you get in the ballpark.
Tips for a successful Facebook application launch
Contests are one way to get your Facebook app off to a strong start — but there are other options.
5 reasons to send Direct Messages on Twitter
In answer to a question posted in LinkedIn, I’ve offered five reasons to use Twitter’s DM function — including to communicate something that is too short to be worth emailing.
Using B2C social media for B2B marketing
Think of your social media presence as a party: you’re inviting lots of pretty people (the end customers), who in turn will bring in lots of smart/rich people (your customers).
Three steps for companies getting started with social media
Listen. Think. Engage. These are the three steps every company should follow.
10 steps to get your e-mail inbox to zero every day
Learn the simple system I used to get from an inbox of over 2000 messages to an empty inbox — and to keep it there.
How I got to inbox zero
Just ten days ago, I really did have more than thirteen hundred unread messages in my inbox. But today is the eighth day of my new zero inbox lifestyle, and it’s starting to feel like it’s going to stick. I share the secret here.
10 social media travel tools
This blog post originally appeared on the Harvard Business Review. Travel budgets are under serious pressure right now. Trips that were once approved via rubber stamp now must pass through the Politburo Standing Committee to get a green light. Thankfully, a host of...