netiquette

8 easy ways to make me (and everyone else) love you more online

8 easy ways to make me (and everyone else) love you more online

We all know the world runs on love. But every day, we squander that love by bugging the living crap out of other people, thanks to our careless interactions with technology. The good news is that there are some simple ways to avoid annoying people online (and off)....
25 rules of social media netiquette

25 rules of social media netiquette

The quality of our online communities depends on the attitudes and behaviors we bring to it. But Emily Post can’t always help: life online demands new ways of interacting. The term “netiquette” was coined in 1983, the same year that brought us our first list of guidelines for online behavior. The 13 rules laid down in 1983 are still as relevant as ever, but social media has brought new challenges and thus, new best practices. This post rounds up 25 netiquette rules from across the web, covering both longstanding and emergent principles.

Singing goodbye to a Facebook “friend”

Singing goodbye to a Facebook “friend”

This week I participated in a fireside chat with Rochelle Grayson for Canadian Women in Communications, on The Pros and Cons of Social Media Marketing. It was the scrappiest conversation I’ve ever had from a (notional) podium, probably because Rochelle and I...
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