Latest publications

Read my latest stories for The Wall Street Journal, Passcode, The Harvard Business Review, JSTOR Daily and more.

Excel template: 7 steps to achieving your goals

Excel template: 7 steps to achieving your goals

Do you have trouble making good on your New Year's resolutions? Do you have a hard time staying focused on your most important work? Do you simply get overwhelmed by all the tasks on your plate, and worry about how to get them all done? When I'm trying to stay on...

4 ways to protect your privacy and reputation on Facebook Timeline

4 ways to protect your privacy and reputation on Facebook Timeline

My latest blog post for HBR takes a look at the new ooh! aah! Facebook Timeline, which comes tantalizingly close to fulfilling my wish list for a social media scrapbook without allowing me to easily print the damn thing already. (And I'm guessing it won't be long...

On the dangers of crowdsourced surveillance

On the dangers of crowdsourced surveillance

My blog post for Harvard Business today looks at the troubling online reaction to last night's riots in Vancouver. Reflecting on the widespread enthusiasm for using social media to track down criminals, I wrote: I don't think we want to live in a society that turns...

5 signs that you’ve mastered the art of online discretion

5 signs that you’ve mastered the art of online discretion

I sometimes think that the most useful preparation for my career in social media came not from my academic research into online politics, but rather, my practical experience with electoral politics. Working on the political staff of a senior elected official (the...

The Core Tenets of the Social Web, 25 years in the making

The Core Tenets of the Social Web, 25 years in the making

This post originally appeared on the Harvard Business Review. We like to think of the social web as green fields in which we are just now sowing best practices and first principles. After all, if there are no hard-and-fast rules, then anything goes. We get to come up...

Why I’m happy to pay for the New York Times

Why I’m happy to pay for the New York Times

My latest blog post for the Harvard Business Review is a celebration of the New York Times' new paywall. OK, maybe not a celebration of the paywall itself, but a celebration of the decision to alpha test the paywall on Canadian readers. This news gave me the same rush...

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