Latest publications
Read my latest stories for The Wall Street Journal, Passcode, The Harvard Business Review, JSTOR Daily and more.
The new hybrid work
The new hybrid work isn’t just about where we work: that is, some combination of home plus office. It’s also about who we are working with: humans, or AIs? Thinking about hybrid work as an intersection of location and collaboration gives us a much better handle on how...
25 ways remote work has changed
25 years ago this month, I moved to Vancouver for love. That meant leaving my graduate-school program and associated work opportunities on the other side of the continent, and the other side of a national border. I needed some kind of income to keep me afloat in my...
The real risks of AI
AI is in headline after headline, most of which focus on the risks that are supposed to be keeping us up at night. The very people who developed these technologies and brought them to market are now warning us that their creations threaten to wreak….well, they can’t...
Nature is your new office
When I was in school, there was an easy way to tell the nice teachers from the mean teachers: The nice teachers moved at least one class meeting outdoors as soon as the weather was good. The mean teachers ignored the end of Canadian winter and kept us at our indoor...
To Write Better, Use AI to Write Faster
What’s more valuable: Writing fast, or writing well? Thanks to GPT and other generative AI tools, you don’t have to choose. In fact, you may find that writing more quickly (with the help of Al) lets you produce much better writing. Turning speed into quality...
Hybrid work is up for negotiation
More and more organizations are forcing workers back to the office, imagining that economic pressure and a loosening job market mean employees will have to accept whatever job schedules or flexibility they’re offered. These remote-skeptical employers need to pay close...
Will artificial intellegience make collaboration better—or much, much worse?
The workplace impact of AI isn’t just a matter of whether, but when and which jobs get replaced or reinvented by artificial intelligence. AI is already rewriting the rules of how we work together—by reshaping our interactions with other humans. That’s the flip side of...
How GPT Clears Hybrid Work’s Top 3 Roadblocks
With all the big-picture discussions about how AI is going to change the future of work, it’s easy to lose sight of how AI could change our working lives right now. But the more time I spend using ChatGPT, and honing the skill of coaxing really useful responses...
Variety is the spice of work
From social media bios that declare expertise in a specific niche, to the way search engines reward us for “owning” particular topics or keywords, the modern professional world loves to signal that depth matters more than breadth. But breadth and variety are essential...
The robots are coming
If you think your working life changed a lot in the past three years, buckle up: It’s going to change even more in the next three. That’s because artificial intelligence is now mature enough to dramatically change the way many of us do our work. And while it may be...