Latest publications

Read my latest stories for The Wall Street Journal, Passcode, The Harvard Business Review, JSTOR Daily and more.

Meet your new robot cheerleader

The best thing an AI can produce? Better, happier humans. We should expect nothing less. And that means harnessing AI for joy, as well as productivity. That begins with using AI to boost your own professional or personal motivation. Just last week, I stumbled onto a...

Your Cyber Monday gift guide

  Our Family Throughout History I created this gift collage from images I made with MyHeritage.com's AI Time Machine. I love Cyber Monday because it combines three of my favorite things: Shopping, gifting, and of course, Cyber. To help you make the most of the...

How to work when your life is a mess

This is the time of year when I often hear from other parents with autistic kids, or kids with other kinds of complex challenges. It’s the same time of year that often found our own family in crisis: Far enough into the school year that classroom meltdowns or calls...

The 3 meetings you need on your calendar

At their core, meetings are about relationship enablement. That’s the argument I make in my piece for the Harvard Business Review, 3 Project Management Strategies for a Hybrid Workplace. As I write in HBR: When so many of us have packed calendars, it’s tempting to...

The paradox of hybrid work

At long last, I have Covid. Our family had eluded the plague all this time, largely because we entered lockdown already optimized for isolation: Rob and I both worked from home, and one of our kids is homeschooled. I got Covid the way I expected: speaking to a roomful...

How to foster culture on hybrid teams

At its best, hybrid work not only boosts your employees’ individual effectiveness; it also strengthens your organization and team culture. But “culture” means different things to different people, partly because we tend to be a little fuzzy about defining it (is it...

How to play your way to AI fluency

Can coat hooks level up your AI skills? I’ll admit it sounds like a stretch. But that’s exactly how I boosted my AI literacy over the summer, as an almost accidental by-product of our home improvements. In the course of replacing our entryway closet with coat hooks, I...

The new collegiality

“I have to book a meeting just to get an answer to the simplest question.” “I get so stuck when there’s nobody around to bounce ideas off." “I feel so lonely and isolated when I’m working from home.” So many of our pain points around hybrid work come down to the...

Tune up your remote work skills

Employees who are starting their very first jobs—as remote workers with no direct, on-site supervision. Managers who are leading teams that include people they’ve never met—and need to support remotely. Professionals who have survived the transition from office to...

Inbox overwhelmed? Here’s how I kept mine empty for a year

This week marks my 52nd consecutive week of “Inbox zero”. I’ve been amazed at how regularly getting my inbox to empty has changed not only my relationship to email, but the way I work. In this article, I’ll tell you how I got to zero and how it’s paid off, so you can...