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The pajama test: An open letter to my Facebook “friends”

The pajama test: An open letter to my Facebook “friends”

A year ago today, this blog post was the turning point in my relationship with Facebook. In my life affair for Twitter I’d pretty much lost sight of how Facebook could possibly be relevant to me. Then I made the decision that Facebook would be my personal space...
25 rules of social media netiquette

25 rules of social media netiquette

The quality of our online communities depends on the attitudes and behaviors we bring to it. But Emily Post can’t always help: life online demands new ways of interacting. The term “netiquette” was coined in 1983, the same year that brought us our first list of guidelines for online behavior. The 13 rules laid down in 1983 are still as relevant as ever, but social media has brought new challenges and thus, new best practices. This post rounds up 25 netiquette rules from across the web, covering both longstanding and emergent principles.

How to sustain a social media presence in 3 hours a week

How to sustain a social media presence in 3 hours a week

Feel like you don’t have enough time to create a meaningful social media presence? In this post I spell out my step-by-step process for creating and maintaining a high value, useful blog and Twitter presence in just (I mean it!) 3 hours a week.

Facebooking the kids: 12 Dos & Don’ts

Facebooking the kids: 12 Dos & Don’ts

Facebook can be a great way to share your family news with a small circle of friends — if you’re smart about using privacy settings. This post rounds up the recommendations from my series on Facebooking the kids.

Social media for journalists: 10 essential tools

Social media for journalists: 10 essential tools

This is the final post in a series, Social media for journalists. We all know that social media is transforming the broadcast and publishing businesses. But social media offers journalists at as many useful opportunities as challenges. This week, I’ve...
How to stop waiting by the inbox

How to stop waiting by the inbox

I recently sent one of those e-mails that leaves you feeling like a shmuck. Not because of anything I wrote, but because I knew I would be obsessively checking my inbox every five minutes until I got a response. There are all kinds of reasons you might find yourself...
Discovering family through a social media crisis

Discovering family through a social media crisis

My latest blog post for Harvard Business Review tackles the challenge of surviving a social media emergency. It was inspired by what turned out to be a minor emergency: the earthquake that rattled most of central Canada yesterday. As it happened, I was in Ottawa at...
4 ways online communication can build relationships

4 ways online communication can build relationships

Dear Alex: The Internet can be good for relationships. No, it’s not an affirmation. It’s the argument I’d like to make to Alex Lickerman, who recently wrote a post about the Effect of Technology on Relationships for his blog on Psychology Today....
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