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Meet Your Pinterest Customer
Pinterest is the social media darling of the month, growing madly and reported to be driving more traffic to third-party…
Who Are You Online? A 360-Degree View
Who are you when you go online? That’s a question that goes way beyond how you feel in your own…
3 ways you can use Pinterest
In my Friday post for Harvard Business Review, I provided companies with some ideas about how they could use Pinterest to connect with customers. Today, I want to suggest 3 ways to use Pinterest personally: Compile a list of purchases before deciding what to buy; or...
Excel template: 7 steps to achieving your goals
Do you have trouble making good on your New Year’s resolutions? Do you have a hard time staying focused on your most important work? Do you simply get overwhelmed by all the tasks on your plate, and worry about how to get them all done? When I’m trying to...
10 geek gifts for this holiday season
The holiday season sends many of us into the aisles of Best Buy or the Apple Store. We might wander…
Delete your Klout profile and be more than a Klout score
7 steps to deleting your Klout score, following through on my Harvard Business Review blog post, “The Social Sanity Manifesto”.
Countering the Excuses for Avoiding Social Media (and Video Games)
"I can see why it’s important, but it’s not something I need to be an expert on myself." "I’ve got…
4 ways to protect your privacy and reputation on Facebook Timeline
My latest blog post for HBR takes a look at the new ooh! aah! Facebook Timeline, which comes tantalizingly close to fulfilling my wish list for a social media scrapbook without allowing me to easily print the damn thing already. (And I’m guessing it won’t...
Make Peace with Always-On Access
The park ranger who helped us pick out a campsite didn’t know he was giving assistance to the enemy. He…
About me
I am an independent writer, speaker and researcher, and the author of Work Smarter with Social Media for Harvard Business Review Press. My work focuses on how people and organizations can work smarter and live better online. I am a regular contributor to The Wall Street Journal, The Christian Science Monitor's Passcode, JSTOR Daily and The Harvard Business Review, and I am represented for speaking engagements by the Lavin Agency.